To Do Processing

There are numerous events that trigger the creation of email-like messages describing work that requires human attention. For example, if a bill segment has an error, a message is created to highlight such. We refer to each message as a To Do Entry. In this section, we describe how to view, manage and work To Do entries.

Fastpath: We recommend familiarizing yourself with the topics described in The Big Picture of To Do Lists to fully appreciate how To Do entries are managed by the system.