C1-DLQCRTODO

This algorithm creates a To Do for the following:

  • Person (i.e. parent customer or bill group) when the delinquency process is created for a person

  • Main customer of the account when the delinquency process is created for an account

It also creates a log entry for each To Do notification in the delinquency process. This algorithm is invoked when the event is triggered manually from the user interface or automatically through the C1-DPMON batch.

You can use this algorithm in a delinquency process type using which you want to create a delinquency process through which To Do notifications are sent to the delinquent customer or account. It should be attached to the delinquency event type which sends a To Do notification to the person or the main customer of the account.

Note: Once a To Do notification is created, a record is added in theC1_​DELIN_​PROC_​EVT_​NOTIF table where theDP_​EVT_​NOTIF_​TYPE_​FLG column is set to TO DO and the DP_​EVT_​NOTIF_​ID column is set to the To Do Entry ID.

This algorithm contains the following parameters:

  • To Do Role Person – Used to indicate that users with the specified To Do role must receive the To Do notification when the delinquency process is created for a person. This parameter is optional. If you do not specify this parameter, the system considers the default To Do role associated with the To Do type. This parameter is only applicable for the fully insured group business.

  • To Do Type Person – Used to indicate the To Do type using which you want to create a To Do when the delinquency process is created for a person. The C1-DLQEV To Do type is shipped with the product to create To Dos for the person level delinquency process. This parameter is mandatory. This parameter is only applicable for the fully insured group business.

  • To Do Role Account – Used to indicate that users with the specified To Do role must receive the To Do notification when the delinquency process is created for an account. This parameter is optional. If you do not specify this parameter, the system considers the default To Do role associated with the To Do type. This parameter is applicable for both the fully insured group and fully insured individual businesses.

  • To Do Type Account – Used to indicate the To Do type using which you want to create a To Do when the delinquency process is created for an account. The C1-DLQAC To Do type is shipped with the product to create To Dos for the account level delinquency process. This parameter is mandatory. This parameter is applicable for both the fully insured group and fully insured individual businesses.