Adding a Log Entry for a Customer Registration

Procedure

To add a log entry for a customer registration:

  1. Search for the customer registration in the Customer Registration screen.
  2. In the Search Results section, click the link in the Customer Registration Information column corresponding to the customer registration for which you want to add a log entry.
    The Main tab appears in the Customer Registration screen.
  3. Click the Log tab.
    The Log tab appears.
  4. Click the Add Log Entry link in the upper right corner of the Customer Registration Log zone.

    The Add Request Log screen appears. It contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Request Information Displays the concatenated string of information about the customer registration separated by a comma (,). Not applicable
    Log Details Used to specify the reason for adding a log entry for the customer registration. Yes
  5. Enter the required details in the Log Details field.
  6. Click Save.
    The log entry is added for the Customer Registration Log zone.

Related Topics

For more information on... See...
How to search for a customer registration Searching for a Customer Registration
Customer Registration - Main tab Customer Registration - Main
Customer Registration screen Customer Registration (Used for Viewing)
Customer Registration - Log tab Customer Registration - Log
Customer Registration Log zone Customer Registration Log