Deleting a One-Time Flat Fee Pricing Rule of a Bill Group

Procedure

To delete a one-time flat fee pricing rule of a bill group:

  1. Search for the account, person, or policy whose pricing details you want to view in the Customer 360° View screen.
  2. In the Search Results section, click the View (The View Icon) icon corresponding to the account, person, or policy whose pricing details you want to view.
    The Account, Person, or Policy tab in the Customer 360° Information screen appears.
  3. Click the Pricing tab, in the Bill Group ASO Policy Pricing Rules zone, click the Delete (The Delete Icon) icon in the Delete column corresponding to the one-time flat fee pricing rule type whose one-time flat fee pricing rule you want to delete.
    A message appears confirming whether you want to delete the one-time flat fee pricing rule.
  4. Click OK.
    Note:

    If flat fees is not linked to billable charge whose bill segment is in frozen or pending cancelled status then the pricing rule is not deleted.

    If bill segment is either not created or is in any other status other than cancelled then delete bill segment, billable charge and pricing rule.

    If bill segment is cancelled then billable charge is cancelled and pricing rule is deleted.

    The one-time flat fee pricing rule is deleted.

Related Topics

For more information on... See...
Customer 360° Information - Pricing tab Customer 360° Information - Pricing Information
Bill Group ASO Policy Pricing Rules zone Bill Group Self-Funded Policy Pricing Rules