Policy

The Policy zone displays the details of the fully-insured group or self-funded policy. It contains the following sections:

  • Main - Displays basic information about the policy. It contains the following fields:

    Field Name Field Description
    Base Policy Information Displays information about the base policy.
    Note: This field appears when you are viewing the details of a renewed policy which is created using a policy type where the policy category is set to Self-Funded.
    Policy Information Displays information about the policy.
    Policy Type Indicates the policy type using which the policy is created.
    Note: It has a link. On clicking the link, the Policy Type screen appears where you can view the details of the respective policy type.
    Status Indicates the status of the policy. If the policy is created using the C1-POLICY business object, the valid values are:
    • Pending

    • In Force/Active

    • Pending Cancellation

    • Canceled

    • Pending Reinstatement

    • Reinstated

    • Pending Termination

    • Terminated

    However, if the policy is created using the C1-ASOPolicy business object, the valid values are:

    • Pending

    • In Force/Active

    • Runout

    • Post Runout

    Status Reason Indicates the reason why the policy is terminated.
    Note:

    It has a link. On clicking the link, the Status Reason screen appears where you can view the details of the respective termination reason.

    This field appears when you are viewing the details of a terminated or reinstated policy which is created using a policy type where the policy category is set to Fully-Insured Group or Fully-Insured Individual.

    Policy Number Displays the policy number.
    Description Displays the description of the policy.
    Source System Indicates the external system from where the policy is originated.
    Start Date Displays the date from when the policy is effective.
    End Date Displays the date till when the policy is effective.
    Renewal Date Displays the date when the policy is renewed.
    Note: This field appears when you are viewing the details of a policy which is renewed.
    Paid Through Date Indicates the term end date of the last fully or partially paid term. The system considers the term to be fully paid when the threshold limit is met.
    Note:

    This field appears when the following conditions are met:

    • When you are viewing the details of a policy which is created using a policy type where the policy category is set to Fully-Insured Group or Fully-Insured Individual.

    • When the paid through date is calculated at the policy level.

    The paid through date is calculated while freezing or canceling a payment or adjustment depending on whether the required algorithm is attached to the respective system event:
    Entity System Event Algorithm
    Customer Class Payment Freeze C1-PSPTDCAL
    Customer Class Payment Cancellation C1-PXPTDCAL
    Adjustment Type Adjustment Freeze C1-ADPTDCAL
    Adjustment Type Adjustment Cancellation C1-AXPTDCAL
    The following table indicates when the paid through date is calculated at the policy and/or membership level:
    If the Paid Through Date Calculation Level parameter is set to… If the following characteristics are defined for the billable charge or adjustment… Then…
    P C1-POLID Paid through date is calculated at the policy level
    P C1-MPID Paid through date is calculated at the policy level
    P C1-POLID and C1-MPID Paid through date is calculated at the policy level
    M C1-POLID Paid through date is not calculated at the membership level
    M C1-MPID Paid through date is calculated at the membership level
    M C1-POLID and C1-MPID Paid through date is calculated at the membership level
    P, M C1-POLID Paid through date is calculated at the policy level
    P, M C1-MPID Paid through date is calculated at both the policy and membership levels
    P, M C1-POLID and C1-MPID Paid through date is calculated at both the policy and membership levels
    Runout End Date Displays the date when the runout period of the self-funded policy ends.
    Note: This field appears when you are viewing the details of a policy which is created using a policy type where the policy category is set to Self-Funded.
    Runout Administration Fees Indicates whether the administration fees must be charged when the claim transaction for the self-funded policy is processed in the runout period. The valid values are:
    • None

    • Percentage of Claim

    Note: This field appears when you are viewing the details of a policy which is created using a policy type where the policy category is set to Self-Funded.
    Advance Level Funding Eligibility Indicates whether the self-funded policy is eligible for advance billing feature of level funding.
    Note: This field appears when you are viewing the details of a policy which is created using a policy type where the policy category is set to Self-Funded.
  • Persons - Lists the persons which are associated with the policy. It contains the following columns:

    Column Name Column Description
    Person Information Indicates the person who is associated with the policy. In addition, this column has a context menu which helps in navigating to other screens in the application.
    Note: It has a link. On clicking the link, the Person screen appears where you can view the details of the respective person.
    Sequence Displays the sequence number of the associated person.
    Policy Person Role Indicates the role of the person in the policy.
    Main Customer Indicates whether the person is the main customer of the policy.
    Start Date Displays the date from when the person is associated with the policy.
    End Date Displays the date till when the person is associated with the policy.
  • Record Actions - This section contains the following buttons:

    Button Name Button Description
    Edit Used to edit the details of the fully-insured group or self-funded policy.
    Note:

    The Edit button appears only when a policy of the respective category is in either of the following status:

    Policy Category Status
    Fully-Insured Group or Fully-Insured Individual
    • In Force/Active

    • Canceled

    • Pending Cancellation

    • Pending

    • Pending Reinstatement

    • Pending Termination

    • Terminated

    Self-Funded
    • In Force/Active

    • Pending

    • Runout

    Activate Used to activate the fully-insured group or self-funded policy.
    Note:

    The Activate button appears when a policy of the respective category is in either of the following status:

    Policy Category Status
    Fully-Insured Group or Fully-Insured Individual
    • Pending

    • Pending Termination

    Self-Funded
    • Pending

    Initiate Cancellation Used to initiate the cancellation process for the fully-insured group policy.
    Note: The Initiate Cancellation button appears when the fully-insured group policy is in the In Force/Active status.
    Cancel Used to cancel the fully-insured group policy.
    Note: The Cancel button appears when the fully-insured group policy is in the Pending Cancellation status.
    Initiate Termination Used to initiate the termination process for the fully-insured group policy.
    Note: The Initiate Termination button appears when the fully-insured group policy is in the In Force/Active status.
    Terminate Used to terminate the fully-insured group policy.
    Note: The Terminate button appears when the fully-insured group policy is in the In Force/Active, Pending Reinstatement, or Pending Termination status.
    Initiate Reinstatement Used to initiate the reinstatement process for the terminated policy.
    Note: The Initiate Reinstatement button appears when the fully-insured group policy is in the Terminated status.
    Reinstate Used to reinstate the terminated policy.
    Note: The Reinstate button appears when the fully-insured group policy is in the Pending Reinstatement or Terminated status.
    Runout Used to transition the self-funded policy to the Runout status.
    Note:

    The Runout button appears when the self-funded policy is in the In Force/Active status.

    You cannot transition a self-funded policy to the Runout status when:

    • The self-funded policy is renewed.

    • The runout end date is not specified.

    • The policy end date is earlier than the system date.

  • Record Information - This section contains the following fields:

    Field Name Field Description
    Business Object Indicates the business object using which the policy is created. In addition, a context menu appears corresponding to this field which helps in navigating to other screens in the application.
    Note: It has a link. On clicking the link, the Business Object screen appears where you can view the details of the respective business object.
    Status Date/Time Displays the date and time when the policy status is updated.
    Create Date/Time Displays the date and time when the policy is created.
  • Termination Information - Displays the termination details of the fully-insured group policy. It appears when the policy is in the Pending Termination status. It contains the following fields:

    Field Name Field Description
    Terminate Date Displays the date when you want to terminate the policy.
    Terminate Reason Indicates the reason why the termination process is initiated for the policy.
    Note: It has a link. On clicking the link, the Status Reason screen appears where you can view the details of the respective termination reason.
  • Reinstate Information - Displays the reinstatement details of the terminated policy. It appears when the policy is in the Pending Reinstatement status. It contains the following fields:

    Field Name Field Description
    Reinstate Reason Indicates the reason why you want to reinstate the fully-insured group policy.
    Note: It has a link. On clicking the link, the Status Reason screen appears where you can view the details of the respective reinstatement reason.

Related Topics

For more information on... See...
How to edit a policy Editing a Policy
How to activate a policy Activating a Policy
How to initiate a cancellation request for a fully-insured group policy Initiating the Cancellation Process for a Fully-Insured Group Policy
How to cancel a fully-insured group policy Canceling a Fully-Insured Group Policy
How to initiate a termination request for a fully-insured group policy Initiating the Termination Process for a Fully-Insured Group Policy
How to terminate a fully-insured group policy Terminating a Fully-Insured Group Policy
How to initiate a reinstatement request for a fully-insured group policy Initiating the Reinstatement Process for a Fully-Insured Group Policy
How to reinstate a fully-insured group policy Reinstating a Fully-Insured Group Policy