6 Ready to Pick

Purpose: Use this screen to review accepted delivery or pickup orders that are ready to be picked, and to select an order to begin the picking process.

Which orders are displayed? This screen displays all accepted pickup or delivery orders that are assigned to your current store location and have not yet been picked. If there are more than 100 accepted orders, the first 100 orders are displayed, and a message indicates that there are additional orders. You can use the Search Options to restrict the displayed orders.

If you advance to a different screen and then return to this screen, the list of accepted orders is refreshed: any newly accepted orders are added, and orders that have been picked, rejected, or canceled are removed.

Selecting an order for picking: Highlight an order and select Begin Picking to advance to the Pick Order screen.

How to display this screen: Select Ready to Pick ().

Fields at this screen:

• Order ID, preceded by the icon () indicating if the carrier on the order is flagged as an express shipper, and followed by an indicator if the order is Under Review

• Date and Time, with a red triangle indicating if the order’s age exceeds the Order Age Hours defined by your system administrator

• Customer

• Request ID

  Note:

  The date and time, order ID, customer, and request ID are listed under Date and Details when you are using a small screen, such as a mobile phone.

• Fulfillment Type

• Lines: The number of lines ready to pick.

More information: See Store Connect Overview for background on processing delivery or pickup orders in Store Connect.

Options at this screen:

Option	Procedure
Search for an order, or limit the results to certain orders	Use the Search Options, available by clicking the magnifying glass icon () or putting the cursor in the Search Criteria field.
Select an order to begin picking	Select an order and select Begin Picking to advance to the Pick Order screen. Error message? A message indicates if the status of the order selected for picking has changed since the screen displayed the list of orders, and the order is no longer eligible for picking.
Select an order to view it and optionally update it (begin picking, view packing documents, view order history, cancel, or reject)	Select an order and click View to advance to the View Order screen.
Select an order to view or print the pack slip	Select an order and select View Packing Documents from More Options () to display and optionally print the Packing Slip.
Select an order to view order history	Select an order and click View Order History from More Options () to advance to the Order History screen.
Cancel an order	Cancel order? You might cancel an order if the customer has indicated that they don’t want the order. Order Broker does not attempt to find another location for the order. How to cancel: Select an order and select Cancel Order from More Options (). The Cancel Order window opens. A message indicates if the status of the order has changed since the screen displayed the list of orders.
Reject an order	Reject order? You might reject any order if you don’t have the stock available to fulfill it. What happens when you reject: When you reject a delivery order, Order Broker sees if there is another location that can fulfill the order. When you reject a pickup order, the order is updated as unfulfillable. How to reject: Select an order and select Reject Order from More Options (). The Reject Order window opens. A message indicates if the status of the order has changed since the screen displayed the list of orders.
Additional tasks	Select the Tasks icon () to open a drawer on the left that displays a list of options. See Tasks. These options are also available by opening the Menu option ().