Post-Event Emails v3

Post-event emails are used to either reinforce the customer's behavior during a peak event or to encourage the customer to further reduce their energy use during a peak event, depending upon their performance. The emails are generally sent the day after a peak event.

The following is an example of a post-event email for a customer on the Neighbor Comparison Track:

The modules that may be used in a post-event email include:

• Email Header v3
• Email Introduction v3
• Email Injunctive v3
• Email Main Insight v3 (Neighbor Comparison Track) or Email Self-Comparison v3 (Self-Comparison Track)
• Email Seasonal Performance v3
• Email Single Tip v3
• Email Customer Feedback v3
• Email Footer v3