Siebel Assignment Manager Administration Guide > Advanced Assignment Manager Configuration >

About Performing Advanced Assignment Manager Configuration Tasks

Assignment Manager allows the creation of very advanced assignment configurations. The following lists the various configuration tasks you may need to know or perform before creating your assignment rules. The list is presented in no particular order, and some may not be applicable for your needs.

• Creating Assignment Objects
• Creating New Skills
• Example of Using Skill Tables
• Assigning Objects Based on the Primary Address
• Assigning Child Accounts Based on Parent's Primary Address
• Reassigning Accounts to a Different Primary Position
• Routing of Assignments to Mobile Users
• Maintaining the Manually Assigned Primary Position
• Stopping Assignment of the Default Organization
• Stopping Assignment of Organizations for Accounts
• Setting the Lock Assignment Default Value for Activity Assignment Objects
• Configuring Assignment Objects to Copy Additional Columns to the Team Table
• Process of Configuring Assignment Objects for Team Scoring
  • Extending an Object's Base Table for Team Scoring
  • Configuring Assignment Objects for Team Scoring
• About Configuring Assignment Manager to Copy Columns
• Configuring Assignment Objects to Copy Columns
• Configuring Assignment Manager to Use Reporting Tables and Columns
• Configuring Assignment Objects for Multitiered Assignment

Requirements for Completing Advanced Assignment Manager Configuration

Before beginning any advanced configuration procedures, you should have background knowledge in the Siebel software architecture, Siebel Tools, and Siebel Workflow Manager. Consult the following documentation for this information:

• Going Live with Siebel Business Applications
• Using Siebel Tools
• Configuring Siebel Business Applications
• Siebel Business Process Designer Administration Guide