To make a promotion able to use Closeness Qualifiers, do the following:
In the Pricing > Promotions task area, locate the promotion and select it.
Under the Promotion Upsell label, find the Closeness Qualifiers property and confirm that it holds the appropriate Closeness Qualifiers for this promotion.
If the Closeness Qualifiers list needs to be modified, click the field beside the Closeness Qualifier property and then click the “…” button within it. Once the Closeness Qualifier dialog box opens, use the Add and Remove buttons to modify the list before clicking OK.
Under the Promotion Upsell label, locate the Enable Closeness Qualifiers property and toggle it to
true.
