You can customize the Customer Management Panel to display panels based upon your requirements by adding or removing JSP files that display or manage customer specific data. Because the configuration is based on components, you can perform module-specific customizations. For example, the DCS-CSR-UI module extends the Customer Management Panel with Commerce Service Center-specific sections, such as Credit Cards, Credits and Promotions. For additional information on Oracle ATG Web Commerce customer management modifications, refer to the ATG Commerce Programming Guide.

To update the Customer Management Panel, modify the /atg/svc/agent/customer/
CustomerPanelConfig.properties file to identify the panels to display as well as the context where the panel is displayed. The following example displays the Commerce Service Center extensions, the credit card, credits and promotions panels, and adds three new custom panels named myCustomerPanel1.jsp, myCustomerPanel2.jsp and myCustomerPanel3.jsp:

$class=atg.svc.agent.customer.CustomerPanelConfig
subSections+=\
          /panels/customer/creditCards.jsp,\
          /panels/customer/credits.jsp,\
          /panels/customer/promotions.jsp,\
          /panels/customer/myCustomerPanel1.jsp,\
          /panels/customer/myCustomerPanel2.jsp,\
          /panels/customer/myCustomerPanel3.jsp

contextRoots+=\
          /DCS-CSR,\
          /DCS-CSR,\
          /DCS-CSR,\
          /DCS-CSR,\
          /DCS-CSR,\
          /DCS-CSR