Managing Blocks

The Block Presentation page provides you with access to all Block details, detail links and actions.

With the Block Sell Message OPERA Control active you may receive sell messages at the top of page, click X to close. Click Sell Messages to view these messages.

Editing Blocks

1. From the OPERA Cloud menu, select Bookings ,select Blocks and then Manage Block.

2. Enter search criteria, click Search.

3. Select the block in the search result, click I Want to..., click Block or open the Block by clicking the Block ID or Block Code.

4. The Block Presentation page is displayed.

   Note:

   Block Detail panels selected in the default Presentation Style are displayed. Click Customise to select other Detail panels on the presentation page. See the Block Detail Links table below.

5. The Block business card is displayed at the top of the page; click the Block Name link to open Profile Presentation and update the linked profile.

6. Click  to display various actions for this Block.

7. Block Overview

   Note:

   This panel can be customized; the fields available for update may vary.

   1. Click Edit.

      1. Update details.

   2. Click Save.

8. Block Details

   Note:

   This panel can be customized; so the fields available for update may vary.

   1. Click Edit and update the following:

      • Block Name: Enter a name for the Block and related events.

      • Start Date: Enter or select the start date for the Block; this may vary from reservation arrival date if Events occur on the day prior.

      • Nights: Enter the number of nights.

      • End Date: End date is calculated based on the Nights entered.

      • Alternate Dates: Select the indicate Alternate Date flexibility (available when the Alternate Date OPERA Control is active). Refer to Managing Block Alternate Dates

      • Inventory Control

        • Non-elastic: Prevents you from extending Block reservations for a room type within the Block or selecting another room type outside the block.

        • Elastic: Allows you to extend a Block reservation to a future date even if rooms are not available in the Allotment for a future date.

        • Sell Limit: Enables you to define a set number of rooms per room type that can be borrowed from house availability after the total rooms within the block are picked up.

        • Refer to Non-Elastic, Elastic, Sell Limits, and Shoulder Dates.

      • Shoulder Start/ End: Once the block has been saved and marked as Elastic or Sell Limit in the Inventory Control field , these fields can be used to define a shoulder period start date and shoulder period end date. The start shoulder period will run from the Shoulder Start date until the start date of the business block. The shoulder end period will run from the end date of the business block to the Shoulder End date. The Max Shoulder Days OPERA Control allows you to restrict the number of shoulder days to a maximum number before the booking arrival date and after the booking departure date. Reservations or events cannot be made for dates outside the Shoulder Start and Shoulder End Dates (available when the SHOULDER DATES OPERA Control is active).

      • Catering Only: Select the indicate this block is for catering events only; the room grid will not be accessible.

      • Decision Date: Enter the date when the group must make a decision on confirming the block.

      • Followup Date: Enter a follow-up date for reminder purposes.

      • Reservation Type: Select a value from the list. If the Block Status is configured with a default Res Type, the default value is populated when you select a status code.

      • Market: Select a market from the list used for statistical purposes.

      • Source. Select a source of booking from the list; used for statistical purposes.

      • Origin: Select an origin from the list; used for statistical purposes.

      • Trace Code.: Select an Activity Trace Code to specify the standard Activities to be generated for the Block (Available with the OPERA Cloud Sales and Event Management subscription).

      • Block Owner: Defaults to the Sales Manager (Owner) that is the primary owner of the Sales Account profile linked to the block. Select to add additional owners and change the primary owner of the block. (Available when the OWNER OPERA Control is active).

      • TA Record Locator: Travel Agent reservation identifier number.

      • Block Type: Select a block type value from the list.  Block type is used categorize the block for reporting / statistical purposes (available when the Business Block Type OPERA Control is active).

      • Rate Protect: Rate protect is an indicator that no other groups should be booked using rates lower than those assigned to the block that is flagged as rate protect. The rate protect flag can be applied to all or selected dates of the flagged block. (OPERA Cloud does not enforce this restriction.) An indicator is displayed on the Group Rooms Control screen and Function Diary for any date that has a rate protect booking (available when the Lowest Rate Guaranteed OPERA Control is active).

      • Non Compete: The Non Compete flag on a business block can be used to indicate that no competing accounts (accounts having the designated NC Industry code) should be booked at the same time as this block. The non compete flag can be applied to all or selected dates of the flagged block. (OPERA Cloud does not enforce this restriction.) An indicator is displayed on the Group Rooms Control screen and Function Diary for any date that has a non compete booking. (available when the Lowest Rate Guaranteed OPERA Control is active).

9. Room Details

   • Room Owner: Select an Owner from the list (available when the Owner OPERA Control is active).

   • Rate Code: Select a rate code from the list. You can select multiple rate codes if the Multi Block Rates OPERA Controls is active. The rate code field is mandatory when the Rate Code Mandatory Block Header OPERA Controls is active. When profiles linked to the block have negotiated rates selected, these rate codes are listed by default. Select the All Rates Codes option to display all rate codes.

   • Shoulder Start/ End: Once the block has been saved and marked as Elastic or Sell Limit in the Inventory Control field , these fields can be used to define a shoulder period start date and shoulder period end date.  The start shoulder period will run from the Shoulder Start date until the start date of the business block. The shoulder end period will run from the end date of the business block to the Shoulder End date. The Max Shoulder Days OPERA Control allows you to restrict the number of shoulder days to a maximum number before the booking arrival date and after the booking departure date. Reservations or events cannot be made for dates outside the Shoulder Start and Shoulder End Dates (available when the Shoulder Dates OPERA Control is active).

   • Payment: Select a method of payment for this business block’s charges form the list.

   • Reservation Method: Select a method to indicate how the individual reservations will be handled (e.g., Individual Call In, Rooming List, etc.).

   • Rooming List Due.: Enter the due date of the rooming list. (Field is enabled when the value selected for Reservation Method matches the Rooming List Reservation Methods OPERA Control).

   • Currency: Select a currency from the list.

   • Arrival Time: Enter the approximate check-in time for the group.

   • Departure Time: Enter the approximate checkout time for the group.

   • Cufoff Date: Enter the date that you want any rooms not picked up (reservation entered) to be released back to inventory. This field is editable when the Cutoff Days field is empty or 0.

   • Cutoff Days: Instead of fixing one date to release all non-picked rooms, enter a value to release one night at a time as a 'rolling cutoff'. This field is only editable if the Cutoff Date field is empty.

   • Print Rate: Defaults from the rate code select for the block; this becomes the default Print Rate setting for all reservations picked up from the block.

   • Suppress Rate: Defaults from the rate code select for the block when selected the rate will displayed strike-through to indicate it should not be quoted to caller.

   • Breakfast Included: Select this check box if the room rate quoted includes any breakfast. If you mark the check box, the following Price field will be disabled (enabled with Simple Diary or Catering Events OPERA Control active).

     • Breakfast Description

     • Breakfast Price

   • Porter-age Included: Select this box if the room rate quoted includes any porterage cost. If you mark the check box, the Porter-age Price field will be disabled (enabled with Simple Diary or Catering Events OPERA Control active).

   • Persons Per Room: Enter the persons per room (enabled with Occupancy Split Per Room Type OPERA Control active).

   • Room Revenue Transaction Code: Select the room revenue transaction code (Enabled with Room Transaction Code On Block Control active).

10. Catering Details

    Note:

    Enabled when Simple Diary or Catering Event OPERA Control is active

    • Catering Owner: Select a catering owner from the list (available when the Owner OPERA Control is active).

    • Catering Status: Select an initial event status from the list.

    • Event Attendees: Enter the maximum number of attendees for catering events. Each time a new event is created for this Block, the value in this field will be the default in the Attendees field . When this field is updated you are prompted if the attendees on each event should also be updated.

    • Attendees Guaranteed

    • Function Type: Enter the type of event. For example, Trade Show, Meeting, or Annual Convention .

    • Onsite Name: Enter the name of the client's in-house representative or contact on the day of the event. The name entered will also generate on the Banquet Event Order.

    • Post As: Enter name/information about the event for posting outside the function space or on a reader board.

    • Distributed: Select this check box to indicate if the Banquet Event Orders have been distributed.

11. Click Save .

Canceling a Block

To cancel a block update the block status to return block room allocation to house availability.

Refer to Managing Block Status.

Table 3-4 Block Detail Links

Block Main	Rooms	Events
Alternate Dates
Block Status.	Access Exclusion	Events
Linked Profiles	Block Restrictions	Event Resources
Attachments	Items	Manage Catering Packages
Block Notes	Packages
Deposits Cancellation	Room and Rate Grid
Sell Messages	Wash Schedule
Traces