Contents

• Title and Copyright Information
• Preface

1 What's New in This Release

• What’s New in Configuring Siebel Open UI, Siebel CRM 24.9 Update
• What’s New in Configuring Siebel Open UI, Siebel CRM 24.6 Update
• What’s New in Configuring Siebel Open UI, Siebel CRM 23.7 Update
• What’s New in Configuring Siebel Open UI, Siebel CRM 21.7 Update

2 Overview of Siebel Open UI

• Overview of Siebel Open UI
• About Siebel Open UI
  • Overview of Siebel Open UI
  • Example Customizations That You Can Make with Siebel Open UI
  • Open Development Environment
  • Siebel Open UI JavaScript API Support
  • Multiple Client Environment
  • Support for More Than One Usage
  • New Notification User Interfaces
  • Mobile Environments
• How Siebel CRM Renders Siebel Open UI Clients
  • How Siebel CRM Renders Div Containers on Siebel Servers
  • How Siebel CRM Handles Data in Siebel Open UI
  • How Siebel CRM Renders Objects in Siebel Open UI
  • Examples of How You Can Customize Siebel Open UI
• About Using This Book
  • Important Terms and Concepts
  • How This Book Indicates Computer Code and Variables
    • How This Book Indicates Code That You Can Use as a Variable and Literal
    • Case Sensitivity in Code Examples
  • How This Book Describes Objects
    • About Objects and Metadata
    • How This Book Describes Relationships Between Objects
  • About Siebel CRM Releases
  • Support for Customizing Siebel Open UI
    • Support That Siebel Open UI Provides
    • Support for the Siebel Open UI JavaScript API
    • Support for Code Suggestions, Examples, and Templates
  • Getting Help from Oracle

3 Architecture of Siebel Open UI

• Architecture of Siebel Open UI
• About the Siebel Open UI Development Architecture
  • Overview of the Siebel Open UI Development Architecture
    • Architecture You Can Use to Customize Siebel Open UI
    • About the Presentation Model
    • About the Physical Renderer
    • About the Template Manager
      • About the Template Manager in Responsive Web Design
      • How It Works
      • About Event Helper Objects
    • About Plug-in Wrappers
    • About the Plug-in Builder
    • About Context Renderers
    • How Siebel Open UI Uses the Presentation Model and the Physical Renderer
  • Example of How Siebel Open UI Renders a View or Applet
    • Example of a Presentation_Model
    • Example of a Physical_Renderer
    • Example of a Plug-in_Wrapper
    • Example of a Context Renderer
  • Customizing the Presentation Model and Physical Renderer
    • Customizing the Presentation Model
    • Example of Customizing the Static and Dynamic Values of a Presentation Model
    • Example of Customizing the Behavior of a Presentation Model
  • Customizing the Physical Renderer
  • Customizing a Plug-in Wrapper
  • Stack That Siebel Open UI Uses to Render Objects
    • Example Stack That Siebel Open UI Uses to Render Objects
  • Items in the Development Architecture You Can Modify
  • Example Client Customizations
  • Differences in the Server Architecture Between High Interactivity and Siebel Open UI
  • Differences in the Client Architecture Between High Interactivity and Siebel Open UI
• Life Cycle of User Interface Elements
  • Summary of Presentation Model Methods
    • How Siebel Open UI Uses the Init Method of the Presentation Model
    • How Siebel Open UI Uses the Setup Method of the Presentation Model
  • Life Cycle of a Physical Renderer
    • Life Cycle of a Plug-in Wrapper
  • Example of the Life Cycle of a User Interface Element

4 Example of Customizing Siebel Open UI

• Example of Customizing Siebel Open UI
• Roadmap for Customizing Siebel Open UI
• Process of Customizing the Presentation Model
  • Creating the Presentation Model
  • Customizing the Setup Logic of the Presentation Model
  • Customizing the Presentation Model to Identify the Records to Delete
    • About Dependency Injection
    • Disabling Automatic Updates
  • Customizing the Presentation Model to Delete Records
  • Overriding Predefined Methods in Presentation Models
  • Customizing the Presentation Model to Handle Notifications
    • How Siebel Open UI Uses Nondetailed Data to Indicate Modifications
  • Attaching an Event Handler to a Presentation Model
  • Customizing Methods in the Presentation Model to Store Field Values
  • Customizing the Presentation Model to Call the Siebel Server and Delete a Record
• Process of Customizing the Physical Renderer
  • Setting Up the Physical Renderer
  • Customizing the Physical Renderer to Render the Carousel
  • Customizing the Physical Renderer to Bind Events
  • Customizing the Physical Renderer to Bind Data
  • Customizing the Physical Renderer to Refresh the Carousel
  • Modifying CSS Files to Support the Physical Renderer
• Process of Customizing the Plug-in Wrapper
  • Creating the Plug-in Wrapper
  • Customizing the Plug-in Wrapper to Display the Control Differently
  • Customizing the Plug-in Wrapper to Bind Custom Events to a Control
  • Customizing the Plug-in Wrapper to Define Custom Events
  • Customizing the Plug-in Wrapper to React to Value Changes of a Control
  • Attaching the Plug-in Wrapper to a Control Conditionally
• Configuring the Manifest for the Recycle Bin Example
• Configuring the Manifest for the Color Box Example
• Testing Your Modifications

5 Customizing Siebel Open UI

• Customizing Siebel Open UI
• Guidelines for Customizing Siebel Open UI
  • Guidelines for Customizing Presentation Models
  • Guidelines for Customizing Physical Renderers
  • Guidelines for Customizing Plug-in Wrappers
  • Guidelines for Customizing Context Renderer
  • Guidelines for Customizing Presentation Models, Physical Renderers, and Plug-in Wrappers
• Doing General Customization Tasks
  • Preparing Siebel Tools to Customize Siebel Open UI
  • Modifying the Application Configuration File
  • Deriving Presentation Models, Physical Renderers, and Plug-in Wrappers
  • Adding Presentation Model Properties That Siebel Servers Send to Clients
    • Adding Presentation Model Properties That Siebel Servers Send for Applets
    • Adding Presentation Model Properties That Siebel Servers Send for_Views
    • Customizing Control User Properties for Presentation Models
  • Configuring Siebel Open UI to Bind Methods
    • Binding Methods That Reside in the Physical Renderer
    • Conditionally Binding Methods
  • Calling Methods for Applets and Business Services
    • Calling Methods
    • Calling Methods for Business Services
  • Using the Base Physical Renderer Class With Nonapplet Objects
    • Hierarchy That the Base Physical Renderer Class Uses
    • Using Methods with the Base Physical Renderer Class
    • Declaring the AttachPMBinding Method When Using the Base Physical
    • Sending an Arbitrary Scope
    • Accessing Proxy Objects
  • Creating Components
  • Customizing How Siebel Open UI Displays Error Messages
  • Customizing Navigation Options
  • Example of Restricting Navigation Options
• Customizing Events
  • Refreshing Custom Events
  • Overriding Event Handlers
  • Attaching an Event Handler to an Event
  • Attaching More Than One Event Handler to an Event
  • Stopping Siebel Open UI From Calling Event Handlers
  • Attaching and Validating Event Handlers in Any Sequence
    • Complete Contents of the derivedpm1 Presentation Model
    • Complete Contents of the derivedpm2 Presentation Model
  • Customizing the Sequence that Attaches and Validates Event Handlers
  • Using AttachEventHandler Prior to Siebel CRM Release 8.1.1.13
  • Overriding the OnControlEvent Method and Then Calling a Superclass
  • Allowing Blocked Methods for HTTP GET Access
• Managing Files
  • Organizing Files That You Customize
    • Where Siebel CRM Stores Predefined Files
  • Updating Relative Paths in Files That You Customize
  • Specifying Dependencies Between Presentation Models or Physical Renderers and Other Files
• Configuring Manifests
  • Overview of Configuring Manifests
    • Example of How Siebel Open UI Identifies the JavaScript Files It Must Download
    • Example of a Completed Manifest Administration
    • Start Application with Seeded Manifest Entries
  • Configuring Custom Manifests
    • Fields of the UI Objects List
    • Fields of the Object Expression List
    • Adding Group Expressions
    • How Siebel Open UI Chooses Files If Your Custom Manifest Matches a Predefined Manifest
    • Identifying the ODH
  • Adding Custom Manifest Expressions
    • Using Temporary Manifest Expressions During Development
  • Adding JavaScript Files to Manifest Administrative Screens
  • Configuring Manifest for Context Renderers
• Configuring Multiple Tab Browsing
• Configuring Smartphone UX
• About Preferences

6 Customizing Styles, Applets, Fields, and Controls

• Customizing Styles, Applets, Fields, and Controls
• Customizing Logos, Themes, Backgrounds, Tabs, Styles, and Fonts
  • Customizing the Logo
  • Customizing Themes
  • Customizing Themes for Other Objects
  • Customizing the Synergy Theme
    • Adding Landing Pages
    • Removing Applets from Landing Pages
    • Removing Landing Pages
  • Customizing the Aurora Theme
  • Customizing Browser Tab Labels
  • Using Cascading Style Sheets to Modify the Position, Dimension, and Text Attributes of an Object
  • Adding Fonts to Siebel Open UI
  • Specifying Font Families
  • Customizing the Redwood Theme
• Customizing Applets
  • Displaying and Hiding Fields
    • Text Copy of Code That Does a Partial Refresh for the Presentation
    • Text Copy of Code That Does a Partial Refresh for the Physical
  • Allowing Users to Drag and Drop Data into List Applets
  • Expanding and Collapsing Applets
  • Customizing List Applets to Display a Box List
  • Customizing List Applets to Render as Carousels
  • Customizing List Applets to Render as Maps
  • Customizing List Applets with Class Names
  • Configuring List and Form Applets to display a color based on the value selected
  • Customizing Form Applets with Icon Map Images
  • Disabling Oracle Maps
  • Configuring the Focus in Siebel Applets
  • Adding Static Drilldowns to Applets
  • Adding Custom User Preferences to Applets
  • Displaying Applets Differently According to the Applet Mode
    • Configuring Siebel Open UI to Use Different Web Templates According to the Applet Mode
    • Configuring Siebel Open UI to Use Different Physical Renderers and Presentation Models According to the Applet Mode
  • Allowing Users to Change the Applet Visualization
    • Configuring Manifests for Predefined Visualizations
    • Auto Tile Visualization Feature
      • About Auto Tile Visualization of List Applets
      • Criteria for Rendering Applets in Tile Mode
      • Enabling Auto Tile Mode at the Application Level
      • Enabling Auto Tile Mode at the List Applet level
      • Predefined Manifest for Tiles Visualization
      • Auto Tile Behavior
      • Default Tile Content
      • Customizing the Tile Content
      • Customizing Tile Presentation for Qualifying List Applets
      • Customizing Tile Presentation for a Specific List Applet
      • Customizing the User Interface Layout of a List Applet
      • Resolving Tile Presentation for a Specific List Applet
  • Customizing Applets to Capture Signatures from Desktop Applications
  • Customizing Applets to Capture Signatures for Siebel Mobile Applications
  • Customizing Applets to Display Record Counts for Navigation Links
  • Customizing Applets for Homepage Views in Redwood Theme
• Customizing Controls
  • Creating and Managing Client-Side Controls
    • Creating Property Sets for Client- Side Controls
    • Properties That You Can Specify for Client-Side Controls
    • Text Copy of the Client Control Presentation Model File
    • Configuring Client-Side Multi-Select
  • Displaying Control Labels in Different Languages
  • Customizing Presentation Models to Display Control Labels in Different Languages
  • Customizing the Busy Cursor to Display While a Business Service Executes
  • Creating Property Sets for Client-Side Controls
  • Properties That You Can Specify for Client-Side Controls
  • Text Copy of the Client Control Presentation Model File

7 Customizing Calendars and Schedulers

• Customizing Calendars and Schedulers
• Customizing Calendars
  • Using Fields to Customize Event Styles for the Calendar
  • Allowing Users to Copy Items from List Applets to Create Calendar Events
  • Customizing Event Styles for the Calendar
  • Customizing Calendar Work Days
    • Specifying Work Days
    • Specifying the First Day of the Week
  • Customizing How Calendars Display Timestamps
  • Replacing Standard Interactivity Calendars
  • Customizing How Users View Calendar Availability
  • Customizing the Calendar All Day Slot
• Customizing Resource Schedulers
  • Overview of Customizing Resource Schedulers
    • Using Abbreviations When Customizing the Resource Scheduler
  • Customizing a Resource Scheduler
    • Customizing the Cache That Siebel Open UI Uses for Time Scales
    • Customizing the Date Navigation Buttons
      • Examples of Customizing Date Navigation Buttons
    • Determining the Number That Siebel Open UI Uses to Identify Time
  • Customizing the Filter Pane in Resource Schedulers
  • Customizing the Resource Pane in Resource Schedulers
  • Customizing the Timescale Pane in Resource Schedulers
    • Customizing Time Scales That Siebel Open UI Displays in the
  • Customizing the Schedule Pane in Resource Schedulers
  • Customizing Participant Availability in Resource Schedulers
    • Setting the Color for Events
    • Using CSS Classes to Set the Color for Events
  • Customizing Tooltips in Resource Schedulers

8 Configuring Siebel UI to Interact with Other Applications

• Configuring Siebel Open UI to Interact with Other Applications
• Displaying Data from External Applications in Siebel Open UI
  • Siebel Portal Framework
    • Portal Framework Overview
    • Portal Framework Architecture
      • Enterprise Application Integration
      • Portal Agents
  • Integrating External Content
    • About Portal Agents
      • Portal Agents and Authentication Strategies
      • About Disposition Types
      • Inline Disposition Type
      • IFrame Disposition Type
      • Contextual Navigation Between Siebel CRM and Oracle Business Intelligence Pages
      • Form Redirect Disposition Type
      • Portal Agent Restrictions
      • Disposition Types Summary
    • Process of Creating Portal Agents
    • Determining the Login Requirements
    • Portal Agent Configuration
      • Configuring Business Components to Handle External Data
      • Displaying External Content Within an Applet
      • Displaying External Content Outside of an Applet
    • Portal Agent Administration
      • Defining the External Host
      • Defining Web Applications
      • Defining Symbolic URLs
      • Defining Symbolic URL Arguments
      • Configuring Multiple Symbolic URLs and Hosts for Alternative Execution Locations
      • Configuring Alternative Symbolic URLs
      • Configuring Alternative Symbolic URL Hosts
      • Defining Content Fixup
    • Defining End-User Login Credentials
    • Example Portal Agent
      • Review the Login Form
      • Define the External Host
      • Define the Symbolic URL
      • Define Symbolic URL Arguments
      • Define User Login Credentials
      • Testing the Integration
    • Reviewing the SWE Log File
    • Portal Agent Command Reference
      • EncodeURL Command
      • FreePopup Command
      • IFrame Command
      • Disposition Types
      • IsRecordSensitive Command
      • NoCache Command
      • NoFormFixup Command
      • PreLoadURL Command
      • PostRequest Command
      • UserLoginId Command
      • UserLoginPassword Command
      • UseSiebelLoginId Command
      • UseSiebelLoginPassword Command
  • Displaying Data from External Applications in Siebel Views
  • Displaying Data from External Applications in Siebel Applets
• Displaying Data from Siebel Open UI in External Applications
  • Displaying Siebel Portlets in External Applications
    • Configuring Siebel Open UI to Consume Siebel Portlets
    • About Siebel Portlet Authentication and Security Requirements
    • Configuring Views to Be Embedded in a Portlet
    • Configuring Standalone Applets to Be Embedded in a Portlet
      • About the SWESM Parameter
      • About Search Specifications
      • Search Specifications Guidelines
    • Configuring View-Based Applets to Be Embedded in a Portlet
  • Configuring Multiple Siebel Portlets in Portal Applications
  • Configuring Advanced Options
    • Configuring Multiple Command Chaining in a URL
    • Configuring the Portlet Session to Stay Alive
    • Configuring the Use of Cascading Style Sheets Instead of iFrame
  • Configuring Communications with Siebel Portlets When Hosted Inside iFrame
    • Planning Across Domain Integrations
    • Planning Cross-Domain Integrations
  • Additional Considerations
  • Limitations
  • Preparing Standalone Applets
  • Using iFrame Gadgets to Display Siebel CRM Applets in External Applications
  • SWE API
    • SWE Commands Available in Siebel Open UI
• Web Engine HTTP TXN Business Service
  • About the Web Engine HTTP TXN Business Service
  • Web Engine HTTP TXN Business Service API
  • Example of Using Web Engine HTTP TXN Business Service
    • Adding Sample Code for Displaying Results of Using the Business Service
    • Sample Code Functions
    • Adding Sample Code for Invoking Methods of the Business Service
    • Sample Output
  • Sample Code for Invoking Methods of Web Engine HTTP TXN Business Service

9 Customizing Siebel Open UI for Siebel Mobile Disconnected

• Customizing Siebel Open UI for Siebel Mobile Disconnected
• Overview of Customizing Siebel Open UI for Siebel Mobile Disconnected
  • Operations You Can Customize When Clients Are Offline
  • Operations You Cannot Customize When Clients Are Offline
  • Process of Customizing Siebel Open UI for Siebel Mobile Disconnected
• Doing General Customization Tasks for Siebel Mobile Disconnected
  • Modifying Manifest Files for Siebel Mobile Disconnected
  • Registering Methods to Make Sure Siebel Open UI Runs Them in the Correct Sequence
  • Using Siebel Business Services or JavaScript Services to Customize Siebel CRM Objects
    • Customizing Predefined Business Components
    • Customizing Predefined Applets
  • Using Custom JavaScript Methods
  • Using Custom Siebel Business Services
  • Configuring Data Filters
  • Configuring Objects That Siebel Open UI Does Not Display in Clients
  • Configuring Error Messages for Disconnected Clients
  • About Siebel Mobile Application Logging
• Customizing Siebel Pharma for Siebel Mobile Disconnected Clients
  • Configuring Interactive Detailing in the Siebel Open UI Application for Siebel Pharma
    • Configuring the Detail Link - Scenario 1: Using New Data Map Object to Capture Customer Feedback
    • Configuring the Detail Link - Scenario 2: Using New Business to Capture Customer Feedback
• Customizing Siebel Service for Siebel Mobile Disconnected Clients
  • Allowing Users to Commit Part Tracker Records
  • Allowing Users to Return Parts
  • Allowing Users to Set the Activity Status
• Methods You Can Use to Customize Siebel Mobile Disconnected
  • Methods You Can Use in the Applet Class
    • BusComp Method for Applets
    • BusObject Method for Applets
    • CanInvokeMethod Method
    • InvokeMethod Method for Applets
    • Name Method for Applets
  • Methods You Can Use in the Business Component Class
    • ActivateField Method
    • ActivateMultipleFields Method
    • Associate Method
    • ClearToQuery Method
    • CountRecords Method
    • DeactivateFields Method
    • DeleteRecord Method
    • ExecuteQuery Method
    • FirstRecord Method
    • GetAssocBusComp Method
    • GetFieldValue Method
    • GetLinkDef Method
    • GetLastErrCode Method for Business Components
    • GetLastErrText Method for Business Components
    • GetMultipleFieldValues Method
    • GetPicklistBusComp Method
      • How Siebel Open UI Uses the GetPickListBusComp Method With Constrained Picklists
      • Configuring Siebel Open UI to Pick a Value from a Picklist
    • GetSearchExpr Method
    • GetSearchSpec Method
    • GetUserProperty Method
    • GetViewMode Method
    • InvokeMethod for Business Components
    • Name Method for Business Components
    • NextRecord Method
    • ParentBusComp Method
    • Pick Method
    • RefreshBusComp Method
    • RefreshRecord Method
    • SetFieldValue Method
    • SetMultipleFieldValues Method
    • SetSearchSpec Method
    • SetViewMode Method
    • UndoRecord Method
    • UpdateRecord Method
    • WriteRecord Method
  • Methods You Can Use in the Business Object Class
    • GetBusComp Method for Business Objects
    • GetLastErrCode Method for Business Objects
    • GetLastErrText Method for Business Objects
    • Name Method for Business Objects
  • Methods You Can Use in the Business Service Class
    • Invoke Method for Business Services
    • ServiceRegistry Method
    • Properties You Must Include to Register Custom Business Services
  • Methods You Can Use in the Application Class
    • ActiveBusObject Method
    • ActiveViewName Method
    • CurrencyCode Method
    • FindApplet Method
    • GetBusObject Method
    • GetLastErrCode Method for Applications
    • GetLastErrText Method for Applications
    • GetService Method
    • LoginId Method
    • LoginName Method
    • Name Method for Applications
    • NewPropertySet Method
    • PositionId Method
    • PositionName Method
  • Methods You Can Use in the Model Class
    • GetLoginId Method
    • ReleaseBO Method
  • Methods You Can Use in the Service Model Class
    • GetContext Method
  • Methods You Can Use in Offline Classes
    • SetErrorMsg Method
  • Other Methods You Can Use with Siebel Mobile Disconnected
    • GetBusObj Method
    • GetLovNameVal Method
    • GetLovValName Method

10 Application Programming Interface

• Application Programming Interface
• Overview of the Siebel Open UI Client Application Programming Interface
• Methods of the Siebel Open UI Application Programming Interface
  • Presentation Model Class
    • AddComponentCommunication Method
    • AddLocalString Method
    • AddMethod Method
      • Example of Adding a New Method
      • Example of Using the Sequence Argument
      • Example of Overriding the Predefined Presentation Model
      • Other Examples
    • AddProperty Method
    • AddValidator Method
    • AttachEventHandler Method
    • AttachNotificationHandler Method
      • Example of Using AttachEventHandler
      • How Siebel Open UI Uses AttachEventHandler To Manage an Event
    • AttachPMBinding Method
    • AttachPostProxyExecuteBinding Method
      • Using the AttachPreProxyExecuteBinding and AttachPostProxyExecuteBinding Methods
    • AttachPreProxyExecuteBinding Method
    • ExecuteMethod Method
    • Get Method
    • GetCtrlTemplate Method
    • Init Method
    • OnControlEvent Method
    • SetProperty Method
    • Setup Method for Presentation Models
  • Presentation Model Class for Applets
    • Summary of Methods That You Can Use with the Presentation Model for Applets
    • Properties of the Presentation Model That Siebel Open UI Uses for Applets
    • Adding Code to the Physical Renderer
    • CanInvokeMethod Method for Presentation Models
    • CanNavigate Method
    • CanUpdate Method
    • ExecuteMethod_Method
    • ExecuteUIUpdate_Method
    • FieldChange Method for Presentation Models
    • FocusFirstControl Method
    • GetControl Method
    • GetControlId Method
    • GetFieldValue_Method
    • GetFormattedFieldValue Method
    • GetPhysicalControlValue Method
    • InvokeMethod Method for Presentation Models
    • InvokeStateChange Method
    • IsPrivateField Method
    • LeaveField Method
    • NewFileAttachment Method
    • PostExecute Method
    • ProcessCancelQueryPopup Method
    • RefreshData Method
    • ResetAppletState Method
    • SetActiveControl Method
    • SetHighlightState Method
    • SetFocusDefaultControl Method
    • SetUpdateConditionals Method
    • ShowPickPopup Method
    • ShowPopup Method
    • ShowSelection Method
    • UpdateAppletMessage Method
    • UpdateConditionals Method
    • UpdateCurrencyCalcInfo Method
    • UpdateQuickPickInfo Method
    • UpdateStateChange Method
  • Presentation Model Class for List Applets
    • Properties of the Presentation Model That Siebel Open UI Uses for List
    • Summary of Methods That You Can Use with the Presentation_Model That Siebel Open UI Uses for List Applets
    • CellChange Method
    • HandleRowSelect Method
    • OnClickSort Method
    • OnCtrlBlur Method
    • OnCtrlFocus Method
    • OnDrillDown Method
    • OnVerticalScroll Method
    • SetMultiSelectMode Method
  • Presentation Model Class for Menus
    • Properties of the Presentation Model for Menus
    • GetMenuPS Method
    • OnMenuInvoke Method
    • ProcessMenuCommand Method
    • ShowMenu Method
  • Physical Renderer Class
    • BindData Method
    • BindEvents Method
    • EnableControl Method
    • EndLife Method
    • FieldChange Method for Physical Renderers
    • GetPM Method for Physical Renderers
    • SetControlValue Method
    • ShowUI Method
  • Plug-in Wrapper Class
    • GetEl Method
    • ShowUI_Method
    • BindEvents_Method
    • SetValue Method
    • GetValue Method
    • BeginQuery Method
    • EndQuery Method
    • GetIconMap Method
    • SetState Method
  • Plugin Builder Class
  • Template Manager Class
    • About the Template Manager Class
    • About Supported Template Manager Controls
    • Examples Using Template Manager
      • Example of Generating Markup for a Normal Text Field
      • Example of Generating Markup with an Additional className
      • Example of Generating Markup with Additional Attributes
      • Example of Generating a Combo Box with Multiple Options
      • Example of Generating a Hyperlink
  • Event Helper Class
    • About Event Helper Mappings
    • About Double-Click
    • About Events Not Unified by Event Helper
  • API Specification for Context Renderers
  • Business Component Class
  • Applet Class
    • AddClientControl Method
    • GetControls Method
    • GetName Method for Applets
    • GetRecordSet Method
    • GetSelection Method
  • Applet Control Class
    • GetCaseSensitive Method
    • GetDisabledBmp Method
    • GetDisplayName Method
    • GetDispMode Method
    • GetEDEnabled Method
    • GetEnabledBmp Method
    • GetFieldName Method
    • GetHeight Method
    • GetIndex Method
    • GetInputName Method
    • GetJustification Method
    • GetMaxSize Method
    • GetMethodName Method
    • GetName Method for Applet Controls
    • GetPMPropSet Method
    • GetPopupHeight Method
    • GetPopupType Method
    • GetPopupWidth Method
    • GetPrompt Method
    • GetUIType Method
    • GetWidth Method
    • HandleDeleteNotification Method
    • IsBoundedPick Method
    • IsCalc Method
    • IsDynamic Method
    • IsEditEnabled Method
    • IsSortable Method
    • NewRecord Method
    • NotifyNewData Method
    • PreGetFormattedFieldValue Method
    • PostLeaveField Method
    • SetIndex Method
    • JQ Grid Renderer Class for Applets
    • OnControlBlur Method
    • OnControlMvg Method
    • OnControlPick Method
    • OnPagination Method
    • OnRowSelect Method
  • Business Service Class
    • InvokeMethod Method for Business Services
  • Application Model Class
    • CanInvokeMethod Method for Application Models
    • ClearMainView Method
    • GenerateSrvrReq Method
    • GetActiveBusObj Method
    • GetActiveView Method
    • GetAppletControlInstance Method
    • GetAppTitle Method
    • GetDirection Method
    • GetName Method for Application Models
    • GetPageURL Method
    • GetProfileAttr Method
    • GetService_Method
    • GotoView Method
    • Work That Siebel Open UI Does When It Runs the GotoView Method
    • InvokeMethod Method for Application Models
    • IsExtendedKeyBoard Method
    • IsMobileApplication Method
    • LogOff Method
    • LookupStringCache Method
    • NewPropertySet Method
    • RemoveService Method
    • SetDiscardUserState Method
  • Control Builder Class
  • Locale Object Class
    • FormattedToString Method
    • GetCurrencyList Method
    • GetDateFormat Method
    • GetDayOfWeek Method
    • GetDispCurrencyDecimal Method
    • GetDispCurrencySeparator Method
    • GetDispDateSeparator Method
    • GetDispNumberDecimal Method
    • GetDispNumberScale Method
    • GetDispNumberSeparator Method
    • GetDispTimeAM Method
    • GetDispTimePM Method
    • GetDispTimeSeparator Method
    • GetExchangeRate Method
    • GetFuncCurrCode Method
    • GetLocalString Method
    • GetMonth Method
    • GetScale Method
    • GetStringFromDateTime Method
    • GetTimeFormat Method
    • GetTimeZoneList Method
    • GetTimeZoneName Method
    • SetCurrencyCode Method
    • SetExchDate Method
    • SetScale Method
    • StringToFormatted Method
  • Component Class
    • Component Method
    • GetChildren Method
    • GetParent Method
    • GetPM Method for Components
    • GetPR Method
    • GetSiblings Method
    • Setup Method for Components
    • Show Method for Components
  • Component Manager Class
    • DeleteComponent Method
    • FindComponent Method
      • Finding Components According to IDs
      • Getting Parents, Siblings, and Children
      • MakeComponent Method
      • Show Method for Component Managers
  • Other Classes
    • Define Method
    • ShowErrorMessage Method
• Methods for Pop-Up Objects and Property Sets
  • Pop-Up Presentation Models and Physical Renderers
    • Modal Pop-Up Objects
    • Nonmodal Pop-Up Object
    • Properties of the Pop-Up Presentation Model
    • Methods of the Popup Presentation Model
  • Methods of the Popup Physical Renderer
  • Method That Integrates Google Maps
    • GetInlineRoute Method
      • Flow That the GetInlineRoute Method Uses
    • ShowMapLocations Method
      • Flow That the ShowMapLocations Method Uses
    • Calling Methods That the Integration with Maps and Location Method Uses
  • Methods That Manipulate Property Sets
    • Structure of the Property Set
    • AddChild Method
    • Clone Method
    • Copy Method
    • DeepCopy Method
    • GetChild Method
    • GetChildByType Method
    • InsertChildAt Method
    • RemoveChild Method
    • RemoveProperty Method
    • SetProperty_Method

11 Reference Information for Siebel Open UI

• Reference Information for Siebel Open UI
• Life Cycle Flows of User Interface Elements
  • Life Cycle Flows That Save Records
    • Flow That Saves Records If the User Uses a_Shortcut
    • Flow That Saves Records If the User Uses the Save_Menu
  • Life Cycle Flows That Handle User Navigation
    • Flow That Siebel Open UI Uses If the User Clicks an Applet in a View
    • Flow That Siebel Open UI Uses If the User Navigates to a View
    • Flow That Handles Focus Changes in Form Applets
    • Flow That Handles Focus Changes in List Applets
  • Life Cycle Flows That Send Notifications
    • Flow That Notifies the Siebel Server
    • Flow That Sends a Notification State Change
  • Life Cycle Flows That Create New Records in List Applets
    • Flow That Creates New Records in List Applets, Calling the Siebel Server
    • Flow That Creates New Records in List Applets, Processing the Server Reply
    • Flows That Create New Records in List Applets, Updating the User Interface
    • Flow That Creates New Records in List Applets, Updating the Proxy and Presentation Model
  • Life Cycle Flows That Handle User Actions in List Applets
    • Flow That Handles Navigation to Another Row in List Applets
    • Flow That Handles the Pagination Button in List Applets
    • Flow That Handles a Column Sort in List Applets
    • Flow That Handles a Cell Click in List Applets
    • Flow That Handles a Cell Edit and Blur in List Applets
    • Flow That Handles a Drilldown in List Applets
• Notifications That Siebel Open UI Supports
  • Summary of Notifications That Siebel Open UI Supports
  • Using Notifications with Operations That Call Methods
  • NotifyGeneric Notification Type
  • NotifyStateChanged Notification Type
  • Example Usages of Notifications
    • Example of the NotifyBeginNotifys Notification
    • Example of the NotifyNewSelection Notification
    • Example of the NotifyNewFieldData Notification
    • Example of the NotifyNewDataWorkset Notification
    • Example of the NotifyNewData, NotifyInsertWorkSet, and NotifyDeleteRecordSet Notifications
    • Example of the NotifyBeginQuery, NotifyNewFieldQuerySpec, and NotifyEndQuery Notifications
    • Example of the NotifyEndNotifys Notification
    • Example of the SWEIRowSelection Notification
    • Example of the BegRow Notification
    • Example of the GetQuickPickInfo Notification
    • Example of the ClosePopup Notification
    • Example of the SWEAInvokeMethod Notification
    • Example of the NotifyStateChanged Notification
• Property Sets That Siebel Open UI Supports
• Siebel CRM Events That You Can Use to Customize Siebel Open UI
  • Events That You Can Use to Customize Form Applets
  • Events That You Can Use to Customize List Applets
• Languages That Siebel Open UI Supports
  • Languages That Siebel Open UI Supports for Windows, AIX, Oracle Solaris, and HP-UX
  • Languages That Siebel Open UI Supports for Linux RH, Linux SuSe, Enterprise Linux, and Java Locale Code
• Screens and Views That Siebel Mobile Uses
  • Screens and Views That Siebel Consumer Goods Uses
  • Screens and Views That Siebel Sales Uses
  • Screens and Views That Siebel Service Uses
  • Screens and Views That Siebel Pharma Uses
• Controls That Siebel Open UI Uses
  • Predefined Controls That Siebel Open UI Uses
  • Other Controls That Siebel Open UI Uses
• Browser Script Compatibility
  • Sequence That Siebel Open UI Uses with Custom Browser Script
  • How Siebel Open UI Handles Custom Client Scripts
    • How Siebel Open UI Creates Shadow Objects for Applications
    • How Siebel Open UI Creates Shadow Objects for Business Objects
    • How Siebel Open UI Creates Shadow Objects for Applets, Business Components, or Business Services
    • How Siebel Open UI Creates Shadow Objects for Controls
  • Browser Script Object Types
  • Event Handlers You Can Use to Handle Predefined Events
  • Event Handlers You Can Use to Handle Predefined DOM Events
  • Methods You Can Use in Browser Script

12 Post-Upgrade Configuration Tasks

• Post-Upgrade Configuration Tasks
• Updating Physical Renderer Customizations for Controls
  • Control DOM Access and Changes
  • Control Value Access and Changes
  • Control State Manipulation
• Modifying Physical Renderer Code for Event Helper
  • Binding Stray DOM Events
    • Modifications Required for DOM Elements Configured in SWE OUI Templates
    • Modifications Required for DOM Elements with No Representation
  • Binding Events for Controls
• Overriding Plug-In Wrappers
  • About Overriding Plug-In Wrappers
  • Overview of the Skeleton Structure of a Plug-in Wrapper
  • About Presentation Model-Injected APIs in Plug-in Wrappers
    • Get
    • SetProperty
    • ExecuteMethod
    • OnControlEvent
    • Helper

13 Glossary

• access control
• account
• ActiveX
• ActiveX control
• activity
• activity (Siebel CRM)
• administrator
• applet metadata
• business component
• business object
• carouselrenderer.js file
• client
• client computer
• client file
• contact
• CRM (Customer Relationship Management)
• customization
• derive
• focus
• infinite scroll
• inheritance chain
• JQM Grid Renderer
• jqmlistrenderer and jqmgridrenderer
• Manifest File
• metadata
• metadata files
• native mode
• object definitions
• object manager
• opportunity
• parent business component
• physical renderer
• physical renderer methods
• predefined object
• predefined Siebel Open UI
• Presentation Model
• Presentation Model class
• private field
• proxy object
• responsibility
• shadow object
• Siebel Business Application
• Siebel CRM data
• Siebel Open UI
• Siebel Property Set
• Siebel Repository
• Siebel Server
• Siebel Web services
• SWE runtime applet object
• synchronous request
• user
• user interface