Title and Copyright Information Preface 1 Introduction to Cloud Portal Cloud Portal Oracle Fusion Field Service and Cloud Portal 2 Monitor Your Usage View Usage Details in Billing Metrics Download Resource Information as CSV File Resource Summary 3 Business Metrics View Business Metrics for Any Period 4 Service Console About the Field Service Cloud Service Console Your Provisioned Environments Rename an Environment Create a New Admin User Reset an Admin User Password Use DKIM Validation for Emails Register your Domain to Enable DKIM Enable or Disable Internet Caching Move to Go-Live Mode 5 Update Date Selection in Service Console Selecting Update Date Oracle Fusion Field Service Update Process Rules Pick a Date to Update Schedule Default Update Schedule Configure the Update Window View Request History Self-Scheduling Weekly Maintenance Packs Schedule your Weekly Maintenance Packs 6 Refresh an Environment About Refreshing an Environment How to Refresh an Environment Refresh an Environment from Start Refresh from Another Environment Data Copied and Not Copied when Refreshed from Another Environment Refreshing Environment Operation Incomplete Data Management on Target Environment 7 Revision History