Managing email headers and footers

You can copy, rename, delete, and organize headers and footers in the component library. See Creating email headers and footers for how to create and edit the components.

Tip: Headers and footers are shareable assets and added to emails based on the selected email group. Therefore, modifying an email header or footer updates the asset in all emails.

Before you begin:

  • You must resolve all dependencies before you can delete a header or footer. When you try to delete a header or footer with dependencies, Oracle Eloqua displays them for you so that you can resolve them.
  • Ensure you have the necessary asset permissions. These permissions control the actions that you can perform with the header or footer.

To manage your email headers and footers:

  1. Navigate to Assets An image of the Assets icon, which is represented by a black pencil. > Components, then click Email Header or Email Footer.

  2. Search for the header or footer you want to manage.
  3. Right-click the header or footer and choose an action:

    An image of the right click menu.

    Note; There are some important details about the following actions:

    • Copy: The copied component appears in the list as "Original Name: Copy."
    • Delete: You cannot delete components with dependencies. When deleting headers and footers, the Dependencies window displays the dependencies so you can resolve them.

Troubleshooting

Here are some tips if you encountered issues:

  • You cannot delete email headers and footers with dependencies. When deleting content, the Dependencies window displays the dependencies so you can resolve them.
  • You may not have permission to perform the action. Contact your administrator about your default permissions.

  • If your content could appear in an email, check the results of the responsive validation tool. The tool identifies issues that could prevent the content from adapting to different screen sizes. The tool checks for tables, images that might not scale, and long text strings.

    An image indicating there are no responsive issues indicates that there are no responsive concerns.

    An image indicating that there are responsive issues indicates that there might be responsive issues. Click the notification icon to review the issues. Learn some tips on how to keep your email responsive.

    If an image was identified as not being responsive, double-click the image and choose the Responsive setting.

    An image of the Rich Text Image Editor with the Responsive setting selected

    Learn more about keeping images responsive with this feature.

Learn more

Email headers and footers

Creating email headers and footers

Creating plain-text email headers and footers

Emails

Component Library