OpenAir Overview

Welcome to OpenAir.

This guide includes information about the OpenAir user interface and describes how to use its features.

Note:

With effect from June 2022, all OpenAir accounts will be using the new generation user interface, previously introduced as the Redesigned OpenAir User Experience optional feature. The new responsive design optimizes screen real estate and adapts well to tablets and smaller screen resolutions.

See Feature Changes in the Redesigned User Experience for a summary of features released to date.

The OpenAir User Guide includes the following chapters:

OpenAir Modules

The OpenAir system contains various applications, also referred to as modules. These applications are designed around specific functional areas, as described in the table below.

Note:

The way these applications operate in your environment is dependent on the business needs of your company. You may not have access to all these applications or all the functionality within these applications. Access is controlled by role permissions and other settings managed by your account administrator.

Icon

Description

Home application menu icon in OpenAir

Home Application — A home base application providing you critical information such as messages and reminders of pending approvals. It can also contain wizards, which help you quickly update data throughout the system, quick access to saved reports, which can be displayed in graphical forms such as pie charts and line graphs.

Opportunities application menu icon in OpenAir

Opportunities Application — This application enables you to manage prospective new business for your company with existing customers as well as with new customers and prospects. You are able to create Deals, Estimates, Proposals, To dos, and Events within the application.

Projects application menu icon in OpenAir

Projects Application — This is one of the primary components within OpenAir. This is where management of your projects takes place. The application is flexible and provides several features to address your business needs.

Resources application menu icon in OpenAir

Resources Application — This application enables you to schedule resources to projects. It also provides a vehicle to store the skill sets, education, industry experience, job roles and location of employees in the OpenAir database. You can then search the database to find the right resource.

Invoices application menu icon in OpenAir

Invoices Application — This application handles financial transactions such as customer charges and invoices in OpenAir. Primarily focused on invoicing your customers, the Invoices application manages the results of running the billing rules you can set up for projects in the Projects application.

Timesheets application menu icon in OpenAir

Timesheets Application — This application is where employees record their time against customer or internal projects.

Expenses application menu icon in OpenAir

Expenses Application — This application is where employees enter expense reports against projects for a specific date or period of time. It can also handle authorizations for employee spending on company expenses.

Purchases application menu icon in OpenAir

Purchases Application — This application provides the ability to create a process flow from a purchase request to fulfillment and receipt, and lets you track purchases made within your company.

Reports application menu icon in OpenAir

Reports Application — This application lets you create and run a wide variety of reports based on your business configuration. OpenAir provides a robust and flexible reporting environment.

Workspaces application menu icon in OpenAir

Workspaces Application — This application provides an area where you can store documents and share them with others. It acts as an administrative library within OpenAir.

Administration application menu icon in OpenAir

Administration Application — This is where account administrators manage the many configuration options within OpenAir.

User Center button in OpenAir

User Center — This is where you set up your user preferences. You can also view your profile and access OpenAir Help and Support features from the User Center.

Feature Changes in the Redesigned User Experience

The following table summarizes the feature changes introduced with the UI upgrade to the redesigned user experience, as well as the list views that benefit from the redesigned list view layout and functionality, and the records and pages that benefit from the redesigned header layout and functionality. Other features retain the design and functionality of the previous user interface.

Other optional features work particularly well with the new user interface and let you take full advantage of its capabilities — see Optional Features.

Features

Redesigned List Views

Redesigned Screen and Record Headers

  • Navigation:

    • Navigation bar

    • In-module screen navigation

    • Create, Tips and Resource compare view buttons

    • User center

  • List Views:

    • Fixed position for Run an action / Bulk actions and Modify columns

    • Column lock

    • Improved pagination

    • Redesigned toolbar

    • To approve tab

    • Bulk actions

    • Sorting options

    • Advanced filters

    • Rows per page list options

    • Column totals

    • Multicurrency monetary totals

    • Column filters

    • Preset column filters when opening list view from QuickView or Bookings Chart

    • List view smart rendering

  • Record Header:

    • Title and subtitle

    • In-record navigation

    • Record information panel

  • Screen Header:

    • Title and subtitle

    • Tab navigation

  • Projects module

    • Alerts

    • Bookings

    • Issues

    • Projects

    • Projects > [Select a project] > Issues

    • Projects > [Select a project] > Financials > Billing > Rules

    • Projects > [Select a project] > Financials > Billing > Transactions

    • Projects > [Select a project] > Financials > Recognition > Rules

    • Projects > [Select a project] > Financials > Recognition > Transactions

    • Project budgets

    • Tasks

  • Resources module

    • Alerts

    • Bookings

    • Resources

    • Resource Demand Requests (RDR)

    • Resource Request Queues (RRQ)

  • Timesheets module

    • Alerts

    • Leave accrual > All transactions

    • Schedule requests

    • Time entries

    • Timesheets

  • Expenses module

    • Alerts

    • Authorizations

    • Expense reports

    • Expense reports > [Select an expense report] > Receipts

    • Receipts

  • Invoices module

    • Invoices

    • Retainers

    • Slips

  • Purchases module

    • Fulfillments

    • Fulfillments outstanding / Fulfilled POs

    • Purchase items

    • Purchase orders

    • Purchase orders > [Select a purchase order] > Purchase items

    • Purchase requests

    • Purchase requests > [Select a purchase request] > Request items

    • Request items

  • Reports module

    Saved Reports

  • Workspaces module

    • Alerts

    • Discussions

    • Documents

    • Workspaces

    • Workspaces > [Select a workspace] > Discussions

    • Workspaces > [Select a workspace] > Documents

    • Workspaces > [Select a workspace] > Links

  • Administration module

    • Application settings > [Select an application] > Approval processes

    • Application settings > [Select an application] > Notifications

    • Application settings > Expenses > Expense items

    • Application settings > Expenses > Vendors

    • Application settings > Invoices > Agreements

    • Application settings > Invoices > Charge stages

    • Application settings > Invoices > Customer POs

    • Application settings > Invoices > Invoice layouts

    • Application settings > Invoices > Services

    • Application settings > Projects > Assignment groups

    • Application settings > Projects > Budget activities

    • Application settings > Projects > Budget categories

    • Application settings > Projects > Issue categories

    • Application settings > Projects > Issue stages

    • Application settings > Projects > Project locations

    • Application settings > Projects > Project stages

    • Application settings > Projects > Service [1–5] lines

    • Application settings > Projects > Severities

    • Application settings > Projects > Sources

    • Application settings > Projects > Statuses

    • Application settings > Projects > Task types

    • Application settings > Purchases > Accounts payable locations

    • Application settings > Purchases > Carriers

    • Application settings > Purchases > F.O.B. locations

    • Application settings > Purchases > Manufacturers

    • Application settings > Purchases > Products

    • Application settings > Purchases >Purchasers

    • Application settings > Purchases > Receiving locations

    • Application settings > Purchases > Shipping terms

    • Application settings > Resources > Attribute sets

    • Application settings > Resources > Booking types

    • Application settings > Resources > Generics

    • Application settings > Purchases > Vendors

    • Application settings > Resources > Skill/Education/Location/Job role/Industry/Custom profile NN

    • Application settings > Timesheets > Leave accrual rules

    • Application settings > Timesheets > Payroll types

    • Application settings > Timesheets > Services

    • Application settings > Timesheets > Time types

    • Application settings > Workspaces > Document categories

    • Global settings > Custom Fields

    • Global settings > Customers > Contacts

    • Global settings > Customers > Customer locations

    • Global settings > Customers > Customers

    • Global settings > Display > Email templates

    • Global settings > Jobs, rates > Cost centers

    • Global settings > Jobs, rates > Job codes

    • Global settings > Jobs, rates > Rate cards

    • Global settings > Organization > Accounting Periods

    • Global settings > Organization > Current Periods

    • Global settings > Organization > Departments

    • Global settings > Organization > Hierarchies

    • Global settings > Organization > Projects

    • Global settings > Organization > Saved List Views

    • Global settings > Organization > Work schedules

    • Global settings > Reports > Custom calculations

    • Global settings > Reports > Custom time ranges

    • Global settings > Reports > Enabled Features

    • Global settings > Users > Employee locations

    • Global settings > Users >Employees

    • Global settings > Users > Filter sets

    • Global settings > Users > Filter sets > [Select a filter set] > Access Control

    • Global settings > Users > Guests

    • Global settings > Users > Guest roles

    • Global settings > Users > Roles

  • Record Headers:

    • Bookings

    • Customers

    • Employees

    • Expense reports

    • Filter sets

    • Guests

    • Invoices

    • Projects

    • Purchase orders

    • Purchase requests

    • Resource profile approvals

    • Resources

    • Resource requests

    • Schedule requests

    • Timesheets

    • Workspaces

    • Workspace Discussions

    • Workspace Documents

  • Other Screen Headers:

  • Administration > Global Settings

  • Administration > Application Settings

Optional Features

The following optional features work particularly well with the redesigned OpenAir user experience and let you take full advantages of its capabilities. Contact your account administrators to check whether these features are enabled in your OpenAir configuration.

  • Inline-editing in list views — This feature lets you edit items data directly from the list view, without having to open the item form. This is currently available only in the project tasks list view and in the project center (if the Project Center feature is enabled). See Inline-Editing in List Views.

  • Project Center (Requires the Inline-Editing in List Views feature) — This feature lets you create and modify your project plan, create new phases and tasks directly from the new list view and drag-and-drop tasks and phases to reorder them, and create and manage resource bookings to your project and tasks from within the same outline view. See Working with the Project Center View.

  • Redesigned Administration module (enabled by default) — This feature lets account administrators and users with the relevant access rights use the main navigation to go to administration global settings sections and use tabs in the global settings screen header to navigate between screens. See Administration Settings Screen Navigation.

  • Redesigned Advanced Filters — This feature changes the user interface for advanced filters on redesigned list views. The redesigned advanced filters panel is compact and lists filter conditions horizontally instead of vertically. It lets you select and apply saved filters directly from the list view toolbar instead of the flyout panel. The new design brings better usability and takes less of your canvas space. See Redesigned Advanced Filters (Optional Feature).

  • Consolidated user profile — This feature lets you review information about you and other resources at a glance, including skills and experience. You can access your resource profile from the user center when this feature is enabled.

  • Customized user avatars — This feature lets you or your account administrator upload a profile picture. In the new UI, this picture displays in the User Center, when this feature is enabled.

  • Save list view configuration — This feature lets you save list view configurations for future use. You can use the enhanced list view controls and options the new UI offers to create custom configurations to suit your every need and switch between these configurations at any time. See Saving and Using Custom List View Configurations.

The following usability enhancements are also available as optional features for the redesigned OpenAir redesigned experience list views: