WFM Phone App

Important:

Starting August 5, 2025, SuitePeople Workforce Management apps that are not using the latest version will automatically be updated.

To safely upgrade to the latest version and avoid interruptions later, complete required actions before August 5, 2025.

For more information, see Action Required: Upcoming SuitePeople Workforce Management Mobile App Version Release and Automatic Update.

Employees can view their shifts and receive shift notifications in the SuitePeople Workforce Management phone app. The app is called NetSuite Workforce Management in the App Store for iOS and the Google Play store for Android.

In the SuitePeople Workforce Management phone app, employees can do the following:

• Receive notifications when their scheduled shifts are published or changed

• View their own published scheduled shifts

• View other published scheduled shifts at locations they work at

• Receive notifications for open shift trades

If employees have additional features enabled in their account, they can do the following:

• Clock in and clock out in mobile timesheets

• Request a shift drop

• Request a shift swap

• Confirm scheduled shifts

• View approved shifts

• Accept or dispute approved shifts

In the SuitePeople Workforce Management phone app, managers can do the following:

• Receive notifications when their scheduled shifts are published or changed

• View their own published scheduled shifts

• View other published scheduled shifts at locations they work at

• Receive notifications for open shift trades

• Manage employee shift trades and notify affected employees

• Initiate and manage a fill shift request

If managers have additional features enabled in their account, they can do the following:

• Clock in and clock out in mobile timesheets

• Request a shift drop

• Review and manage shift drop requests

• Request a shift swap

• Review and manage shift swap requests

• Confirm scheduled shifts

For more information about SuitePeople Time Clock, see the following topics:

• Quick Start Guide for Employees

• Quick Start Guide for Managers

• Viewing Shifts

• Filling Shifts

• Dropping Shifts

• Swapping Shifts

• Viewing Approved Hours in the SuitePeople Workforce Management Phone App

• Attestation

• Checking that the SuitePeople Workforce Management phone app is up to date

• Offline Mode

• Shift Confirmation

• Paid Rest Breaks for the SuitePeople Workforce Management Phone App

General Notices