Features Available for Testing in Release Preview

The following tables describe features that are available for testing in Release Preview. Only modules that you have purchased and enabled in your production account are available in your Release Preview. Make sure you understand the limitations of the Release Preview account when you use it to test features with your business workflows.

Note:

“No actions taken” in the Testing Notes column indicates the feature is available, but no email is sent, no campaigns are executed, and no payments are processed.

Features Available for Full Testing in Release Preview Accounts

The following table lists features that you can fully test in Release Preview accounts.

Feature	Testing Notes
Bulk Merge
CTI Integration	Partners are Contivio and Five9.
CSV Import
Custom Records	Security-sensitive fields on custom records will display the same values displayed in the production account.
Email Campaigns	Email campaigns must have fewer than 25 recipients. Note: The From header on email you send from your sandbox account will be rewritten to use the SMTP-related email address (netsuite.com). For more information, see FROM Headers in Email Can Be Rewritten.
Email Case Capture
Email Notifications and Outgoing Email	Saved searches are automatically set to inactive in Release Preview. For email routing options, see Setting Preferences for Release Preview Email.
Intellesync
Memorized Transactions	This task begins running only after a user has logged in to the Release Preview account for the first time.
OpenID Connect (OIDC)	For instructions, see OpenID Connect (OIDC) Single Sign-on.
Reports Scheduled Reports	Scheduled Reports do not send emails. Alert Me When Ready reports do send emails (assuming a user initiates this action). Note: The company preference for Release Preview email is evaluated after the report is executed and prepares to send email. Depending on the preference specified, the email is sent to a specific user or not sent at all. For more information, see Setting Preferences for Release Preview Email.
Saved Searches Scheduled Saved Searches	Scheduled Searches and Email Alerts behave as they do in the production account. Note: The company preference for Release Preview email is evaluated after the report is executed and prepares to send email. Depending on the preference specified, the email is sent to a specific user or not sent at all. For more information, see Setting Preferences for Release Preview Email.
Secure Domains	You can test and verify a custom secure domain from the user’s perspective in a Release Preview account, before the secure domain is deployed to a production account. Note: Do not attempt to reuse domains that are already deployed in your production account. You must set up a unique domain for each of your accounts: production, sandbox, and Release Preview. For more information, see Manual Certificates and Set Up Domains for Web Stores.
Server SuiteScript
Client SuiteScript
SuiteFlow (Workflows)	SuiteFlow can be fully tested. Note: Scheduled SuiteFlow (workflows) are not run automatically in Release Preview, but can be tested manually.
Telephony Integration (Basic)
Two-Factor Authentication	Two-factor authentication (2FA) settings are shared between a production account and the Release Preview accounts that are associated with that production account. Users do not need to re-create their 2FA settings for Release Preview accounts.
SOAP Web Services	You can view the SOAP requests and responses for each job in the SOAP Web Services Usage Log. In Release Preview accounts, requests and responses are accessible for one day. For more information, see Using the SOAP Web Services Usage Log.

Feature

Testing Notes

Bulk Merge

CTI Integration

Partners are Contivio and Five9.

CSV Import

Custom Records

Security-sensitive fields on custom records will display the same values displayed in the production account.

Email Campaigns

Email campaigns must have fewer than 25 recipients.

Note:

The From header on email you send from your sandbox account will be rewritten to use the SMTP-related email address (netsuite.com). For more information, see FROM Headers in Email Can Be Rewritten.

Email Case Capture

Email Notifications and Outgoing Email

Saved searches are automatically set to inactive in Release Preview. For email routing options, see Setting Preferences for Release Preview Email.

Intellesync

Memorized Transactions

This task begins running only after a user has logged in to the Release Preview account for the first time.

OpenID Connect (OIDC)

For instructions, see OpenID Connect (OIDC) Single Sign-on.

Reports

Scheduled Reports

Scheduled Reports do not send emails. Alert Me When Ready reports do send emails (assuming a user initiates this action).

Note:

The company preference for Release Preview email is evaluated after the report is executed and prepares to send email. Depending on the preference specified, the email is sent to a specific user or not sent at all. For more information, see Setting Preferences for Release Preview Email.

Saved Searches

Scheduled Saved Searches

Scheduled Searches and Email Alerts behave as they do in the production account.

Note:

Secure Domains

You can test and verify a custom secure domain from the user’s perspective in a Release Preview account, before the secure domain is deployed to a production account.

Note:

Do not attempt to reuse domains that are already deployed in your production account. You must set up a unique domain for each of your accounts: production, sandbox, and Release Preview.

For more information, see Manual Certificates and Set Up Domains for Web Stores.

Server SuiteScript

Client SuiteScript

SuiteFlow (Workflows)

SuiteFlow can be fully tested.

Note:

Scheduled SuiteFlow (workflows) are not run automatically in Release Preview, but can be tested manually.

Telephony Integration (Basic)

Two-Factor Authentication

Two-factor authentication (2FA) settings are shared between a production account and the Release Preview accounts that are associated with that production account. Users do not need to re-create their 2FA settings for Release Preview accounts.

SOAP Web Services

You can view the SOAP requests and responses for each job in the SOAP Web Services Usage Log. In Release Preview accounts, requests and responses are accessible for one day. For more information, see Using the SOAP Web Services Usage Log.

Features Available for Limited Testing in Release Preview Accounts

The following table lists features that are available in only a limited form in Release Preview accounts.

Feature	Testing Notes
Alternative Payment Methods	No actions taken (no payment sent). Test mode is on for all payment processing profiles.
Credit Card Processing	No actions taken. To test your billing processes or credit card processing, use only test credit card numbers and a valid expiration date. Important: For more information, see Credit Card Processing in Release Preview.
Direct Deposit	No actions taken.
NetSuite Connector	You cannot connect multiple NetSuite accounts (production, sandbox, Release Preview) to the same NetSuite Connector account. You can only connect one NetSuite account to a NetSuite Connector account at a time. The NetSuite Release Preview account requires you to create a NetSuite Connector Release Preview account. For more information, see General NetSuite Connector FAQ and Checking Accounts for NetSuite Connector Deployment.
PayPal Integration	No actions taken.
Perquest	No actions taken.
SAML Single Sign-on	SAML configuration is not copied from the production account to the Release Preview. You must configure SAML in your Release Preview account. For more information, see SAML SSO in Multiple NetSuite Account Types.
Scheduled SuiteScripts	Scripts do not automatically execute in Release Preview accounts, but they can be executed manually. Automated scheduled scripts can only be tested in sandbox accounts.
SSN or TIN (Social Security Number or Tax Information Number)	Real numbers are not copied. Use only test numbers.
SuiteAnalytics Connect	When testing SuiteAnalytics Connect, you must change the Connect Service host name and ensure that you are logged in to a Release Preview account. The host name of Release Preview accounts contains “rp” as part of the name. For more information, see Test Your SuiteAnalytics Connect Connection.
Token-based Authentication	Tokens created using the Token-based Authentication feature in your production account are not copied to your Release Preview account. To test this feature, you must create tokens in that Release Preview account. For more information, see Manage TBA Tokens in the NetSuite UI.
UPS/FedEx Integration for Shipping Labels	No actions taken.
Website and Web Store	Domains are not copied from your production account to your Release Preview account. You must set up domains in the Release Preview account. For more information, see Manual Certificates and Set Up Domains for Web Stores. Note: If you have multiple Release Preview accounts, ensure that the domains are unique across all of your Release Preview accounts. An error message is generated if there are duplicate domains.

Feature

Testing Notes

Alternative Payment Methods

No actions taken (no payment sent).

Test mode is on for all payment processing profiles.

Credit Card Processing

No actions taken.

To test your billing processes or credit card processing, use only test credit card numbers and a valid expiration date.

Important:

For more information, see Credit Card Processing in Release Preview.

Direct Deposit

No actions taken.

NetSuite Connector

You cannot connect multiple NetSuite accounts (production, sandbox, Release Preview) to the same NetSuite Connector account. You can only connect one NetSuite account to a NetSuite Connector account at a time. The NetSuite Release Preview account requires you to create a NetSuite Connector Release Preview account.

For more information, see General NetSuite Connector FAQ and Checking Accounts for NetSuite Connector Deployment.

PayPal Integration

No actions taken.

Perquest

No actions taken.

SAML Single Sign-on

SAML configuration is not copied from the production account to the Release Preview. You must configure SAML in your Release Preview account.

For more information, see SAML SSO in Multiple NetSuite Account Types.

Scheduled SuiteScripts

Scripts do not automatically execute in Release Preview accounts, but they can be executed manually.

Automated scheduled scripts can only be tested in sandbox accounts.

SSN or TIN (Social Security Number or Tax Information Number)

Real numbers are not copied. Use only test numbers.

SuiteAnalytics Connect

When testing SuiteAnalytics Connect, you must change the Connect Service host name and ensure that you are logged in to a Release Preview account. The host name of Release Preview accounts contains “rp” as part of the name. For more information, see Test Your SuiteAnalytics Connect Connection.

Token-based Authentication

Tokens created using the Token-based Authentication feature in your production account are not copied to your Release Preview account. To test this feature, you must create tokens in that Release Preview account.

For more information, see Manage TBA Tokens in the NetSuite UI.

UPS/FedEx Integration for Shipping Labels

No actions taken.

Website and Web Store

Domains are not copied from your production account to your Release Preview account. You must set up domains in the Release Preview account.

For more information, see Manual Certificates and Set Up Domains for Web Stores.

Note:

If you have multiple Release Preview accounts, ensure that the domains are unique across all of your Release Preview accounts. An error message is generated if there are duplicate domains.

Features Not Available for Testing in Release Preview Accounts

The following features are not available for testing in Release Preview accounts:

Fax
Intelligent Recommendations
Outlook Integration
Payroll

Features Available for Full Testing in Release Preview Accounts

Features Available for Limited Testing in Release Preview Accounts

Features Not Available for Testing in Release Preview Accounts

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