Your User Credentials

The combination of your email address and your password are your user credentials for accessing NetSuite. Your email address is considered, and often referred to, as your username in NetSuite.

If you have access to NetSuite accounts for more than one company, you can either use the same username for all of them, or you can use a different username for each company.


You are uniquely identified in NetSuite by your email address, it is your username. There is a one-to-one relationship between username and password. That is, one username can only have one password, no matter how many accounts or companies you can access with that username.

Related Topics

Logging in to the NetSuite UI
Supported Browsers for NetSuite
Finding Your Settings Portlet
Change Email Link
Change Password Link
Setting Up Security Questions
Update Security Questions Link
If You Forget the Answers to Your Security Questions
Getting Access When You Forget Your Password
My Login Audit Portlet

General Notices