Change Email Link

The email address you use to log in to NetSuite is also used for email notifications and other communications from administrators. You can use the Change Email link in the Settings portlet to change your email address.


Before you change your email address in NetSuite, verify that this change is OK with your account administrator.

To change your email address:

  1. Find the Settings portlet on the Home page. If you cannot locate the Settings portlet, see Finding Your Settings Portlet.


    The Settings portlet can appear anywhere on a customized Home page (or dashboard). By default, it is located on the left side, and you might need to scroll down to see it.

  2. Click Change Email.

  3. In the Current Password field, enter the password you currently use to log in.

    You must provide your password when you are changing your email address, to ensure the security of your account.

  4. Enter the new email address in the New Email Address field, and re-enter the same address in the Confirm New Email field.

  5. Check the Just This Account box to change your login information for only the account to which you are currently logged in. This option only applies if you have access to multiple NetSuite accounts.

    If you clear this box, you can log in to all of your NetSuite accounts with the updated email address you entered.

  6. Click Save.

After you have saved the change to your email address:

The times in the notification and validation messages are based on the time zone preference that you have set at Home > Set Preferences.


If you receive a notification message about an email change that you did not initiate, you should alert your account administrator to a possible security issue. If you receive a notification message and you realize that the change is in error, for example you made a typo in the new email address, you can let the validation link expire. You can then enter a change to the correct email address.

Related Topics

Your User Credentials
Finding Your Settings Portlet
Change Password Link
Setting Up Security Questions
Update Security Questions Link
If You Forget the Answers to Your Security Questions
Getting Access When You Forget Your Password
My Login Audit Portlet

General Notices