Change Email Link

The email address you use to log in to NetSuite is also used for email notifications and other communications from administrators. You can use the Change Email link in the Settings portlet to change your email address.

Important:

Before you change your email address in NetSuite, verify that this change is OK with your account administrator.

To change your email address:

1. Find the Settings portlet on the Home page. If you cannot locate the Settings portlet, see Finding Your Settings Portlet.

   Tip:

   The Settings portlet can appear anywhere on a customized Home page (or dashboard). By default, it is located on the left side, and you might need to scroll down to see it.

2. Click Change Email.

3. In the Current Password field, enter the password you currently use to log in.

   You must provide your password when you are changing your email address, to ensure the security of your account.

4. Enter the new email address in the New Email Address field, and re-enter the same address in the Confirm New Email field.

5. Check the Just This Account box to change your login information for only the account to which you are currently logged in. This option only applies if you have access to multiple NetSuite accounts.

   If you clear this box, you can log in to all of your NetSuite accounts with the updated email address you entered.

6. Click Save.

After you have saved the change to your email address:

• A notification message is sent to your current email address.

• A validation message is sent to your new email address, with a link that you must click to complete the change.

• You must continue to use the current email address to log in to NetSuite, until you have clicked the validation link to confirm the change.

• The new email address is listed in the Pending Email Change field on the Change Email page, until either you have clicked the validation link, or the link has expired.

The times in the notification and validation messages are based on the time zone preference that you have set at Home > Set Preferences.

Important:

If you receive a notification message about an email change that you did not initiate, you should alert your account administrator to a possible security issue. If you receive a notification message and you realize that the change is in error, for example you made a typo in the new email address, you can let the validation link expire. You can then enter a change to the correct email address.

Related Topics

• Logging in to the NetSuite UI
• Supported Browsers for NetSuite
• Your User Credentials
• Finding Your Settings Portlet
• Change Password Link
• Setting Up Security Questions
• Update Security Questions Link
• If You Forget the Answers to Your Security Questions
• Getting Access When You Forget Your Password
• My Login Audit Portlet

General Notices