Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date	Module	Feature	Notes
23 JAN 2026	IMPORTANT Actions and Considerations		Updated link to SCM Redwood pages with  profile options doc.
16 JAN 2026	Order Management	Redwood: Specify Lot and Serial Numbers on Return Order Lines	Revised tips and considerations.
09 JAN 2025	Order Management	Redwood: Specify Lot and Serial Numbers on Return Order Lines	Revised steps to enable.
19 DEC 2025	Order Management	AI Agent: Purchase Orders to Sales Orders Converter	Added feature in update 26A.
19 DEC 2025	Order Management	Redwood: Create One Invoice for Physical Items, Coverages, and Subscriptions	Revised tips and considerations.
19 DEC 2025	Order Management	AI Agent: Order Exception Assistant - Improve Responses, Extensions, Exceptions, and Recovery	Added feature in update 26A.
19 DEC 2025	IMPORTANT Actions and Considerations		Added use change of revision section.
12 DEC 2025	Order Management	AI Agent: Purchase Orders to Sales Orders Converter	Added feature in update 26A.
05 DEC 2025			Created initial document.