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Oracle® Advanced Support Gateway Security Guide

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Updated: June 2024
 
 

Implementation Changes to a Customer System

This section outlines the changes made to a customer's system during the implementation of Oracle Gateway Enabled services, including Platinum Services, Business Critical Service for Systems, Lifecycle Support Services, and Advanced Monitoring and Resolution. The Gateway runs Oracle Enterprise Manager Cloud Control to perform its monitoring. Oracle Enterprise Manager Cloud Control requires agents to be installed on hosts, and then uses various plug-ins to monitor those devices that cannot be monitored directly. This section describes the monitoring method for a device and the configuration to be performed.

Refer to the following sections: