Understanding Maintenance Activities
This section describes the maintenance activity tasks performed by Oracle and the
frequency with which each task is carried out.
Table 22 Maintenance Activities
|
|
|
|
Upgrade
|
OEM upgrade
|
Upgrade performed on Oracle Enterprise Manager (OEM) on the
Gateway.
|
Every 24 months
|
Upgrade
|
Gateway application
|
Upgrade performed on the Gateway applications.
|
Every month
|
Upgrade
|
OS/kernel
|
Upgrade performed on the Gateway platform.
Sometimes these are included in the Gateway application
upgrade.
|
Every month
|
Upgrade
|
OEM agents
|
Upgrades performed on OEM agents installed on customer
systems.
|
Every 12 months
|
Upgrade
|
Gateway ILOM
|
Upgrades performed on the ILOM version to the latest Oracle
hardware version for the Gateway.
|
Every 6 months
|
Patching
|
Quarterly
|
Application of the latest quarterly patches.
|
Every 3 months
|
Patching
|
Security
|
Application of security patches at the express request of
Oracle Global Information Security (GIS). This process may
require 48 hours notice.
|
As required
|
Security
|
Password Change
|
Changes all Gateway passwords in accordance with Oracle
security policies.
|
Every 90 days
|
|