Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service User’s Guide
Overview
Background
Integration Overview
Oracle Utilities Work and Asset Cloud Service
Oracle Field Service
Oracle Integration Cloud
Supported Features
Business Terms
Business Flows
Business Processes
Administration Sync
Activity Management
Asset Management
Asset Attribute Details
Pick Up Work
Resource Usage Management
Status Updates
Truck Storeroom Management
Functional Overview
Activity Creation
Activity Assigned to Crew
Starting the Activity
Asset/Component Operations
Asset Attribute Details
Resource Usage
Service Histories
Attachments
Complete Activity
Use Cases
User Defined Fields
User Operations
Creating an Activity
Sending an Activity
Assigning a Crew
Starting the Activity
Locking the Activity
Viewing the Activity Details
Refreshing the Activity
Service Histories
Planned Service Histories
Asset Service Histories
Measurements
Asset Attribute
Resource Usage
Activity Completion
Asset Installs and Removals
Installing Assets
Installing Assets for Construction Work Activity
Attaching Components
Moving Assets Out of Service
Removing Assets or Components
Removing Assets for Construction Work Activity
Undoing Installations
Undoing Newly Attached Components
Navigating to Parent Assets
Undoing Asset Removals
Moving Assets Back to Service
Replacing Assets
Replacing Components
Undoing Asset Replacements
Update Quantity in Construction Work Activity
Pick Up and Follow Up Orders
Follow Up Work Order
Follow Up Work Request
Asset Related Work Request
Non-Asset Related Request
Mobile Inventory Management
Overview
Truck Materials Lifecycle Examples
Truck Storeroom Admin Sync
Truck Inventory Snapshot
Assigning Truck to Crews
Using Inventories for Activities
Update Truck Inventories
Data Relationships
Oracle Utilities Work and Asset Cloud Service to Oracle Field Service Data Synchronizations
Mobile Control Data Sync
Truck Storeroom Admin Sync
Oracle Field Service to Oracle Utilities Work and Asset Cloud Service Data Synchronizations
Truck Storeroom Inventory Snapshot Sync
Considerations
Additional Information - Integration Concepts
Oracle Utilities Work and Asset Cloud Service
Oracle Field Service
Admin
Dispatch Console
Resource Tree
Buckets
Field Resources
FAQs
Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service User’s Guide
Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service Release 24A User’s Guide