Premise - Miscellaneous

The Miscellaneous page contains information meter read controls and life support information related to the premise. Use Menu > Customer Information > Premise > Search and navigate to the Misc page.

Description of Page

Turn on OK to Enter if the meter is located in the interior of the premise and your company has permission to enter.

Indicate a MR Warning if a specific warning should be downloaded to the person who reads the meter.

Indicate a MR Instruction if specific instructions should be downloaded to the person who reads the meter. Meter read instructions and warnings are downloaded as part of the meter read download.

Use Instruction Details to provide more detailed instructions to the individual who reads meters at this premise.

Turn on Key at Premise if the meter is secured in a locked area and your company has the key. If this field is turned on, you may also specify the Key ID.

Specify the Trend Area in which the premise is located.
Note:

Default note. A premise's trend area defaults from your postal default information. Refer to Setting Up Premise & Service Point Postal Defaults for more information.

Indicate if the premise has life support or sensitive load equipment. Valid values are: LS/SL (i.e., the premise has life support / sensitive load equipment), None. If a value of LS/SL has been selected, define the type of equipment in Life Support / Sensitive Load Notes.

Note:

A person can also have life support / sensitive load information. If the equipment is personal (i.e., it travels with the person as they move from premise to premise), you should NOT specify the life support information on the premise. Rather, transfer to Person - Main and specify life support information on the person.

Alert and C&C. If the base package's C1-LSSL-PREM algorithm is enabled on the installation record, and life support / sensitive load information is specified, an alert will appear when the premise is displayed on control central. In addition, if a premise has life support or sensitive load equipment, it is possible for a different credit & collection severance process to be kicked off if the account associated with the premise has overdue debt. Refer to Designing Your Severance Procedures for more information.