Tidying Up Field Orders That Were Not Worked

Sometimes unforeseen events occur and a crew can't work all of their field orders. When this happens, you have two options:

  • You can leave the field order in the state of dispatched and give it to the same crew to do the next day.
  • You can change the state of the field order to pended by operator, reassign the field order to another dispatch group or representative, and then change the status back to dispatched. This will cause the field order to be dispatched a second time. You use Field Order - Main Information to do this.