Override Maps - Start Option
Create a start option for your SA type that sets up the override map scenario for a CSR.
- Set the rate for this start option to the appropriate rate.
- In the characteristics collection, indicate the Char Type you defined for classic TOU map templates and choose the interruptions classic TOU map template that you created.
- Set the default interval profile, map and contract option information as shown in the tables below:
|
Profile Relationship Type |
Profile Type |
Profile |
|
MEASUSAGE |
MEAS30 |
|
Map Relationship Type |
TOU Map Type, Classic |
TOU Map, Classic |
|
MEASUSAGE |
INTRPT30 |
|
Contract Option Type |
Contract Option |
|
INTERRUPT |
Note:
In this option, there are no common profiles or maps.