Delinquency Process Details

The Delinquency Process Details zone displays the details of the delinquency process. It contains the following fields:

Field Name Field Description
Delinquency Process ID Displays the delinquency process ID.
Delinquency Process Type Indicates the delinquency process type using which the delinquency process is created.
Delinquency Entity Indicates the entity for which the delinquency process is created.
Collection Class Indicates the collection class of a person or an account for the delinquency process.
Grace Period (In Days) Displays the number of days which are used to define the grace period end date for the delinquency process.
Note:
For example, if a delinquency process contains bills with the latest bill due date as 01-Jan-2023, the system considers the latest bill due date as the grace period start date which is 01-Jan-2023. Now, if you have configured the grace period as 30 days, the system determines the grace period end date as 31-Jan-2023 by using the following formula:
Grace Period End Date = Grace Period Start Date + Grace Period
Grace Start Date Indicates the date from when the grace period is effective for the delinquency process.
Grace End Date Indicates the date till when the grace period is effective for the delinquency process.
Delinquency Due Date Indicates the earliest bill due date from when the delinquency process is created.
Termination Date Rule Indicates the termination date rule used for calculating the termination effective date.
Termination Trigger Date Indicates the date on which the termination of an individual membership is triggered.
Termination Date Indicates the date from when the termination is effective.
Note: Termination can take place in retro as well as in advance.
Termination Reason Indicates the reason for initiating the termination process.
Status Indicates the status of the delinquency process. The valid values are:

  • Canceled

  • Completed

  • On Hold

  • Initiated

  • Delinquency In Progress

  • Pending Reinstatement

  • Pending Termination

  • Customer Reinstated

  • Reinstatement Payment/Adjustment Canceled

  • Automatic Reinstatement Stopped

  • Request Reinstatement

  • Customer Terminated
Comments Displays the comments added for the delinquency process.
Reinstatement Trigger Date Indicates the date on which reinstatement is triggered.
Automatic Reinstatement Count Displays the maximum number of times reinstatement happens systematically.