Delinquency Central

Oracle Revenue Management and Billing provides a complete overview of the overdue bills belonging to the delinquent accounts of a particular person using the Delinquency Central. User can review the overdue bills and perform following actions from the delinquency central:

  • Initiate customer contact

  • Initiate hold on overdue process

  • Create payment arrangement for an account

  • Create promise to pay for person's account

The Delinquency Central assists you in identifying all the overdue processes, overdue bills & delinquent accounts using an overdue monitoring process.

For more information on how to setup the delinquency central, see Prerequisites.

Related Topics

For more information on... See...
Delinquency Central screen Delinquency Central (Used for Viewing)
Overdue Process Information for Account: {Account ID} Overdue Process Information for Account: {Account ID}

Parent Topic: Oracle Revenue Management and Billing Generic Business Processes