Hold Request Creation, Modification, Release, and View Through Inbound Web Service
Oracle Revenue Management and Billing enables you to create, edit, and release a hold request through an inbound web service. It also enables you to view the details of a hold request through an inbound web service. You can send the hold creation, update, view, or release request from an external system through an inbound web service.
The following business services are shipped with the product to support different hold request operations:
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C1-CreateHoldRequest – Used to create a hold request for a single entity (i.e., for a particular person, account, or bill). For more information, see C1-CreateHoldRequest Business Service.
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C1-UpdateHoldRequest – Used to edit an active hold request. For more information, see C1-UpdateHoldRequest Business Service.
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C1-GetHoldRequestHistory – Used to fetch the details of the active hold requests for a single entity (i.e. person, account, or bill). For more information, see C1-GetHoldRequestHistory Business Service.
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C1-ReleaseHoldRequest – Used to release an active hold request with a single entity (i.e. person, account, or bill). For more information, see C1-ReleaseHoldRequest Business Service.
You can create one inbound web service which supports all four operations - hold creation request, hold update request, hold release request, and hold view request. Alternatively, you can create four different inbound web services - one for hold creation request, another for hold update request, third for hold release request, and fourth for hold view request.
You can create a SOAP or REST based inbound web service. If you want to send the request in the XML and/or JSON format, you need to ensure that you create a REST based inbound web service. However, if you want to send the request in the XML format, you can create a SOAP or REST based inbound web service.
Parent Topic: Oracle Revenue Management and Billing Generic Business Processes