C1-ReleaseHoldRequest Business Service
The Release Hold Request (C1-ReleaseHoldRequest) business service enables you to release an active hold request for a single entity (i.e. person, account, or bill). You can call this business service from an external system through an inbound web service. If you want to send the hold request release request in the XML and/or JSON format, you need to ensure that you create a REST based inbound web service in Oracle Revenue Management and Billing. However, if you want to send the hold request release request in the XML format, you can create a SOAP or REST based inbound web service in Oracle Revenue Management and Billing.
While sending the hold request release request, you need to specify the following details:
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Hold request ID
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Hold release reason and comments
Once the hold request is released through this business service, the hold request ID is sent in the response along with its status and end date. Note that the hold request end date is set to the system date. The system enables you to track the hold request release response sent to the external system using the Inbound Web Service History feature. For more information, see Inbound Web Service History
Related Topics
| For more information on... | See... |
|---|---|
| Hold Request Release Request in the XML Format | Hold Request Release Request in the XML Format |
| Hold Request Release Response in the XML Format | Hold Request Release Response in the XML Format |
| Hold Request Release Request in the JSON Format | Hold Request Release Request in the JSON Format |
| Hold Request Release Response in the JSON Format | Hold Request Release Response in the JSON Format |
| Hold Request Release Request and Response - Tags in XML Format | Hold Request Release Request and Response - Tags in XML Format |
| Hold Request Release Request and Response - Attribute/Value Pairs in JSON Format | Hold Request Release Request and Response - Tags in JSON Format |
| Sample Hold Request Release Request and Response in the XML Format | Sample Hold Request Release Request and Response in the XML Format |
| Sample Hold Request Release Request and Response in the JSON Format | Sample Hold Request Release Request and Response in the JSON Format |
Parent Topic: Hold Request Creation, Modification, Release, and View Through Inbound Web Service