Credit & Collections
The system periodically monitors how much your customers owe to ensure they haven't violated your collection criteria. When a violation is detected, the system generates the appropriate events (e.g., letters, ToDo entries, write-off outstanding debt, etc.). This section describes how to manage your credit & collections processing.
Note: In the section, The Big Picture Of Credit & Collections
(C&C), we describe how to set up the control tables that
automate most of your credit & collections processing. If you
set these tables up properly, the system will manage most of your
collection and write-off processes; little or no user intervention
should be necessary. You will only access the C&C pages when you
need to override what the system does.
Related Topics:
Parent Topic: Oracle Revenue Management and Billing Generic Business Processes