C1-UpdateHoldRequest Business Service
The Update Hold Request (C1-UpdateHoldRequest) business service enables you to edit an active hold request. You can call this business service from an external system through an inbound web service. If you want to send the hold request update request in the XML and/or JSON format, you need to ensure that you create a REST based inbound web service in Oracle Revenue Management and Billing. However, if you want to send the hold request update request in the XML format, you can create a SOAP or REST based inbound web service in Oracle Revenue Management and Billing.
While sending the hold request update request, you need to specify the following details:
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Hold request ID
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Hold entity ID (i.e. person ID, account ID, or bill ID)
Through this service, you can edit the following details of an active hold request:
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End date, comments, and characteristics of a hold request
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End date of a single hold entity in a hold request
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End date of multiple hold processes in a hold request
Once the hold request is edited through the service, the hold request ID is sent in the response. The system enables you to track the hold request release response sent to the external system using the Inbound Web Service History feature. For more information, see Inbound Web Service History
Related Topics
| For more information on... | See... |
|---|---|
| Hold Request Update Request in the XML Format | Hold Request Update Request in the XML Format |
| Hold Request Update Response in the XML Format | Hold Request Update Response in the XML Format |
| Hold Request Update Request in the JSON Format | Hold Request Update Request in the JSON Format |
| Hold Request Update Response in the JSON Format | Hold Request Release Response in the JSON Format |
| Hold Request Update Request and Response - Tags in XML Format | Hold Request Update Request and Response - Tags in XML Format |
| Hold Request Update Request and Response - Attribute/Value Pairs in JSON Format | Hold Request Update Request and Response - Tags in JSON Format |
| Sample Hold Update Release Request and Response in the XML Format | Sample Hold Request Update Request and Response in the XML Format |
| Sample Hold Update Release Request and Response in the JSON Format | Sample Hold Request Update Request and Response in the JSON Format |
Parent Topic: Hold Request Creation, Modification, Release, and View Through Inbound Web Service