Sample Hold Request Release Request and Response in the XML Format

Using the below example, you can release a hold request with an Active status for the 22559977334488 hold request ID.

Sample Hold Request Release Request in the XML Format

<C1-ReleaseHoldRequest>
    <sourceSystem>SRC_AMER_PRIME</sourceSystem>
    <externalTransactionId>ETI44</externalTransactionId>
    <externalSourceId>ESI77</externalSourceId>
    <holdRequestId>22559977334488</holdRequestId>
    <holdReleaseReason>TROPICAL_CYCLONE</holdReleaseReason>
    <holdComments>CYCLONE PHENOMENON WAS SEEN</holdComments>
 </C1-ReleaseHoldRequest>

Sample Hold Request Release Response in the XML Format

The following information is received as response when the hold request is processed successfully.

<C1-ReleaseHoldRequest>
    <requestProcessStatus>SUCCESS</requestProcessStatus>
    <sourceSystem>SRC_AMER_PRIME</sourceSystem>
    <externalTransactionId>ETI44</externalTransactionId>
    <externalSourceId>ESI77</externalSourceId>
    <holdRequestId>22559977334488</holdRequestId>
    <holdReleaseReason>TROPICAL_CYCLONE</holdReleaseReason>
    <holdComments>CYCLONE PHENOMENON WAS SEEN</holdComments>
    <holdEndDate>2022-31-01</holdEndDate>
    <holdRequestStatus>RELEASE</holdRequestStatus>
    <errormsg></errormsg>
 </C1-ReleaseHoldRequest>

The following information is received from the hold request when the hold request ID passed in the release request is invalid.

<C1-ReleaseHoldRequest>
    <requestProcessStatus>FAILURE</requestProcessStatus>
    <sourceSystem>SRC_AMER_PRIME</sourceSystem>
    <externalTransactionId>ETI44</externalTransactionId>
    <externalSourceId>ESI77</externalSourceId>
    <holdRequestId>790420762397</holdRequestId>
    <holdReleaseReason>TROPICAL_CYCLONE</holdReleaseReason>
    <holdComments>CYCLONE PHENOMENON WAS SEEN</holdComments>
    <holdEndDate></holdEndDate>
    <holdRequestStatus></holdRequestStatus>
    <errormsg>The hold request ID 790420762397 is invalid</errormsg>
 </C1-ReleaseHoldRequest>

Note: We have given the above request and response samples to illustrate how the tags should be nested while sending a hold release request from the external system. However, you should not seamlessly use this request sample in your environment because the required pre-requisite data may not be available in your environment. In such case, the system will give erroneous results.

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Hold Request Release Request and Response - Tags in XML Format	Hold Request Release Request and Response - Tags in XML Format