Editing a Product Enrollment

Procedure

To edit a product enrollment:

  1. Search for the product in the Search Enrollment zone.
    Note: ORMB search engine supports wildcard search, where you can substitute the percentage (%) symbol as a stand in for any word or letter in a search criteria. You can use the '%' wildcard character in all input fields except the date and ID fields. The '%' wildcard character is suffixed automatically at the end of the partial search criteria. Therefore, you may or may not specify the wildcard character at the end of the partial search criteria. However, you have to prefix the wildcard character manually wherever required.
  2. Click the link in the Enrollment ID column, corresponding to the broadcast icon.
    The Product Enrollment screen appears.
  3. Click the Edit button in the Product Enrollment zone.
    The Product Enrollment screen appears.
  4. Modify the details of the product version in the main section, if required.
  5. Define, edit, or remove the products and/or services for a product enrollment, if required.
  6. Modify the product priority for a product enrollment, if required.
    Note:

    The priority for the enrolled product must be greater than zero (0).

  7. Define, edit, or remove the characteristics for a product enrollment, if required.
  8. Click Save.
    Note:

    You cannot edit the details of the product enrollment when it is in the enrolled status.

    The changes made to the product enrollment are saved.

    You cannot enroll for more than one product with the same product type and priority combination.