Sample Health Care Inbound Message for Fully-Insured Individual Membership Renewal

Using the below example, you can do the following:

  • Renew a fully-insured individual membership

The following table provides sample data through which you can renew a fully-insured individual membership:
Person Name Member Relationship Type Main Subscriber Health Plan Code Membership Renewal Date
GEOFF, TURNER SELF Yes HPMINAG01 2024-01-01
<schema>
    <c1InboundMessage></c1InboundMessage>
    <bo>C1-HCInboundMessage</bo>
    <boStatus></boStatus>
    <statusReason></statusReason>
    <messageType>C1-HEALTHCARE_INB_MSG_TYPE</messageType>
    <sourceSystem>ZZPRIME</sourceSystem>
    <externalTransactionId>889977</externalTransactionId>
    <externalBatchId>565656</externalBatchId>
    <externalSourceId>656565</externalSourceId>
    <person></person>
    <statusDateTime></statusDateTime>
    <creationDateTime></creationDateTime>
    <version></version>
    <characteristics>
        <inboundMessageCharacteristic>
            <adhocCharacteristicValue></adhocCharacteristicValue>
            <characteristicType>C1-EXTBTCT</characteristicType>
            <effectiveDate>2023-01-01</effectiveDate>
            <characteristicValue>DATAEXT2</characteristicValue>
            <characteristicValueForeignKey1>
            </characteristicValueForeignKey1>
            <characteristicValueFK2></characteristicValueFK2>
            <characteristicValueFK3></characteristicValueFK3>
            <characteristicValueFk4></characteristicValueFk4>
            <characteristicValueFK5></characteristicValueFK5>
            <searchCharacteristicValue></searchCharacteristicValue>
            <version></version>
        </inboundMessageCharacteristic>
    </characteristics>
    <customerStructureMessage>
        <headerData>
            <messageType></messageType>
            <sourceSystem></sourceSystem>
            <externalTransactionId></externalTransactionId>
            <externalBatchId></externalBatchId>
            <externalSourceId></externalSourceId>
        </headerData>
        <customerStructureData>
            <personData>
                <sequence>1</sequence>
                <personType>P</personType>
                <personName>
                    <sequence>1</sequence>
                    <entityName>GEOFF,TURNER</entityName>
                    <nameType>PRIM</nameType>
                </personName>
                <identifiers>
                    <idType>SSN</idType>
                    <idValue>910-80-7210</idValue>
                    <isPrimary>Y</isPrimary>
                </identifiers>
                <address>
                    <addressEffDate>2023-01-01</addressEffDate>
                    <addressType>MAIN</addressType>
                </address>
                <phones>
                    <phoneType>BUSN</phoneType>
                    <phoneValue>+1.212.454.8125</phoneValue>
                    <extension>7789</extension>
                </phones>
                <relatedPersons>
                    <idType>WEB</idType>
                    <idValue>MARGARET,TURNER</idValue>
                    <personRelationshipType>SPOUSE</personRelationshipType>
                    <startDate>2023-01-01</startDate>
                    <endDate>2023-12-31</endDate>
                    <financialRelationshipSw>Y</financialRelationshipSw>
                    <parentOrChild>P</parentOrChild>
                    <characteristics>
                        <characteristicsList>
                            <characteristicType>CMSTISSE</characteristicType>
                            <effectiveDate>2023-01-01</effectiveDate>
                        </characteristicsList>
                    <characteristics>
                </relatedPersons>
                <characteristics>
                    <characteristicsList>
                        <characteristicType>PER_CAT</characteristicType>
                        <effectiveDate>2023-01-01</effectiveDate>
                    </characteristicsList>
                </characteristics>
                <billLevelParameters>
                    <sequence>1</sequence>
                </billLevelParameters>
                <memberData>
                    <sequence>1</sequence>
                    <startDate>2023-01-01</startDate>
                    <endDate>2024-12-31</endDate>
                    <membershipPersonStatus>ACTV</membershipPersonStatus>
                    <membershipPersonstatusReason>NEW ENROLLMENT</membershipPersonstatusReason>
                    <autoRenew>N</autoRenew>
                    <membershipRenewalDate>2024-01-01</membershipRenewalDate>
                    <membershipIdentifier>
                        <membershipIdentifierType>SSN</membershipIdentifierType>
                        <membershipIdentifierValue>987-65-4323</membershipIdentifierValue>
                    </membershipIdentifier>
                    <mainSubscriber>
                       <idType>SSN</idType>
                       <idValue>987-65-4323</idValue>
                       <membershipType>RETR</membershipType>
                    </mainSubscriber>
                    <policyNumber>HC_RETIRED_POL</policyNumber>
                    <sourceSystem>ZZPRIME</sourceSystem>
                    <planNumber>HC_RET_MED_PLN</planNumber>
                    <healthPlanCode>HPMINAG01</healthPlanCode>
                    <characteristics>
                        <characteristicsList>
                           <characteristicType>BILL_LEV1</characteristicType>
                           <effectiveDate>2023-01-01</effectiveDate>
                        </characteristicsList>
                    </characteristics>
                    <membershipPersonCharacteristic>
                        <characteristicsList>
                            <characteristicType>TOBUSAGE</characteristicType>
                            <effectiveDate>2023-01-01</effectiveDate>
                        </characteristicsList>
                    </membershipPersonCharacteristic>
                </memberData>
                <accountData>
                    <identifiers>
                        <idType>ACCT_NM</idType>
                        <idValue>GT_235698</idValue>
                        <isPrimary>TRUE</isPrimary>
                    </identifiers>
                    <autoPayDetails>
                        <priority>100</priority>
                        <startDate>2023-01-01</startDate>
                        <endDate>2024-12-31</endDate>
                        <percentage>100</percentage>
                        <autoPayMethod>C2DD</autoPayMethod>
                        <autoPayRouteType>NEFT</autoPayRouteType>
                        <autoPaySourceCode>OXFBANKCHK</autoPaySourceCode>
                        <accountNumber>232252</accountNumber>
                        <expiryMonth>11</expiryMonth>
                        <expiryYear>2024</expiryYear>
                        <name>GT</name>
                        <maxWithdrawalAmount>100</maxWithdrawalAmount>
                        <comments>NONE</comments>
                    </autoPayDetails>
                    <accountPerson>
                        <idType>WEB</idType>
                        <idValue>AC_GT_789</idValue>
                        <accountRelationshipType>MAIN_CUSTOMER</accountRelationshipType>
                        <isFinanciallyResponsible>Y</isFinanciallyResponsible>
                        <personAddressOverride>
                            <address1>ADDR_1</address1>
                            <address2>ADDR_2</address2>
                            <address3>ADDR_3</address3>
                            <address4>ADDR_4</address4>
                            <city>OAKLAND</city>
                            <postal>34567</postal>
                            <state>CA</state>
                            <country>USA</country>
                            <houseType>CONDO</houseType>
                            <streetNumber1>75</streetNumber1>
                            <streetNumber2>28</streetNumber2>
                            <inCityLimit>Y</inCityLimit>
                            <taxVendorGeographicalCode>2055</taxVendorGeographicalCode>
                            <county>CA</county>
                            <zip>13421</zip>
                            <addressStatus>Y</addressStatus>
                        </personAddressOverride>
                    </accountPerson>
                    <characteristics>
                        <characteristicsList>
                            <characteristicType>INVRACTE</characteristicType>
                            <effectiveDate>2023-01-01</effectiveDate>
                         </characteristicsList>
                    </characteristics>
                </accountData>
            </personData>
        </customerStructureData>
    </customerStructureMessage>
    <toDoRetry>
        <retryDateTime></retryDateTime>
        <numberOfRetries></numberOfRetries>
        <currentErrorState></currentErrorState>
        <isRetried></isRetried>
    </toDoRetry>
</schema>
Note: We have given the above sample to illustrate how the tags should be nested while sending an inbound message from the external system. However, you should not seamlessly use this sample in your environment because the required pre-requisite data may not be available in your environment. In such case, the system will give erroneous results.