Sample Health Care Inbound Message for Fully-Insured Group Policy Renewal

Using the below example, you can do the following:

  • Renew a fully-insured group policy

The following table provides sample data through which you can renew a fully-insured group policy:
Person Name Person Type Policy Number Plan Number Policy Renewal Date Policy End Date
WALSH_​TYPES_​CORP Group Customer PL_​MED_​HEALTH_​001 WALSH_​TC_​MED_​PLAN_​101 2024-01-01 2024-12-31
<schema>
    <c1InboundMessage></c1InboundMessage>
    <bo>C1-HCInboundMessage</bo>
    <boStatus></boStatus>
    <statusReason></statusReason>
    <messageType>C1-HEALTHCARE_INB_MSG_TYPE</messageType>
    <sourceSystem>ZZUHG</sourceSystem>
    <externalTransactionId>773445</externalTransactionId>
    <externalBatchId>433443</externalBatchId>
    <externalSourceId>653465</externalSourceId>
    <person></person>
    <statusDateTime></statusDateTime>
    <creationDateTime></creationDateTime>
    <version></version>
    <characteristics>
        <inboundMessageCharacteristic>
            <adhocCharacteristicValue></adhocCharacteristicValue>
            <characteristicType>C1-EXTBTCT</characteristicType>
            <effectiveDate>2023-01-01</effectiveDate>
            <characteristicValue>DATAEXT2</characteristicValue>
            <characteristicValueForeignKey1>
            </characteristicValueForeignKey1>
            <characteristicValueFK2></characteristicValueFK2>
            <characteristicValueFK3></characteristicValueFK3>
            <characteristicValueFk4></characteristicValueFk4>
            <characteristicValueFK5></characteristicValueFK5>
            <searchCharacteristicValue></searchCharacteristicValue>
            <version></version>
        </inboundMessageCharacteristic>
    </characteristics>
    <customerStructureMessage>
        <headerData>
            <messageType></messageType>
            <sourceSystem></sourceSystem>
            <externalTransactionId></externalTransactionId>
            <externalBatchId></externalBatchId>
            <externalSourceId></externalSourceId>
        </headerData>
        <customerStructureData>
            <personData>
                <sequence>1</sequence>
                <personType>PG</personType>
                <personName>
                    <sequence>1</sequence>
                    <entityName>WALSH_TYRES_CORP</entityName>
                    <nameType>PRIM</nameType>
                </personName>
                <identifiers>
                    <idType>SSN</idType>
                    <idValue>910-70-5110</idValue>
                    <isPrimary>Y</isPrimary>
                </identifiers>
                <address>
                    <addressEffDate>2023-01-01</addressEffDate>
                    <addressType>MAIN</addressType>
                </address>
                <phones>
                    <phoneType>BUSN</phoneType>
                    <phoneValue>+1.222.414.6125</phoneValue>
                    <extension>7894</extension>
                </phones>
                <relatedPersons>
                    <idType>WEB</idType>
                    <idValue>WALSH_TYRES_CORP</idValue>
                    <personRelationshipType>SPOUSE</personRelationshipType>
                    <startDate>2023-01-01</startDate>
                    <endDate>2023-12-31</endDate>
                    <financialRelationshipSw>Y</financialRelationshipSw>
                    <parentOrChild>P</parentOrChild>
                    <characteristics>
                        <characteristicsList>
                            <characteristicType>CMSTISSE</characteristicType>
                            <effectiveDate>2023-01-01</effectiveDate>
                        </characteristicsList>
                    <characteristics>
                </relatedPersons>
                <characteristics>
                    <characteristicsList>
                        <characteristicType>PER_CAT</characteristicType>
                        <effectiveDate>2023-01-01</effectiveDate>
                    </characteristicsList>
                </characteristics>
                <billLevelParameters>
                    <sequence>1</sequence>
                 </billLevelParameters>
                 <accountData>
                    <identifiers>
                        <idType>ACCT_NM</idType>
                        <idValue>WTC_BG_0124578</idValue>
                        <isPrimary>TRUE</isPrimary>
                    </identifiers>
                    <autoPayDetails>
                        <priority>100</priority>
                        <startDate>2023-01-01</startDate>
                        <endDate>2024-12-31</endDate>
                        <percentage>100</percentage>
                        <autoPayMethod>C1DD</autoPayMethod>
                        <autoPayRouteType>NEFT</autoPayRouteType>
                        <autoPaySourceCode>CITYBANKCHK</autoPaySourceCode>
                        <accountNumber>442252</accountNumber>
                        <expiryMonth>11</expiryMonth>
                        <expiryYear>2024</expiryYear>
                        <name>WT</name>
                        <maxWithdrawalAmount>100</maxWithdrawalAmount>
                        <comments>NONE</comments>
                    </autoPayDetails>
                    <accountPerson>
                        <idType>WEB</idType>
                        <idValue>AC_WTC_789</idValue>
                        <accountRelationshipType>MAIN_CUSTOMER</accountRelationshipType>
                        <isFinanciallyResponsible>Y</isFinanciallyResponsible>
                        <personAddressOverride>
                            <address1>ADDR_1</address1>
                            <address2>ADDR_2</address2>
                            <address3>ADDR_3</address3>
                            <address4>ADDR_4</address4>
                            <city>OAKLAND</city>
                            <postal>34567</postal>
                            <state>CA</state>
                            <country>USA</country>
                            <houseType>CONDO</houseType>
                            <streetNumber1>25</streetNumber1>
                            <streetNumber2>78</streetNumber2>
                            <inCityLimit>Y</inCityLimit>
                            <taxVendorGeographicalCode>3055
                            </taxVendorGeographicalCode>
                            <county>CA</county>
                            <zip>21354</zip>
                            <addressStatus>Y</addressStatus>
                        </personAddressOverride>
                    </accountPerson>
                    <characteristics>
                        <characteristicsList>
                            <characteristicType>INVRACTE</characteristicType>
                            <effectiveDate>2023-01-01</effectiveDate>
                         </characteristicsList>
                    </characteristics>
                </accountData>
                <policyData>
                    <policyType>GROUP CUSTOMER</policyType>
                    <sourceSystem>ZZ_PRIME</sourceSystem>
                    <policyNumber>PL_MED_HEALTH_001</policyNumber>
                    <startDate>2023-01-01</startDate>
                    <endDate>2024-12-31</endDate>
                    <renewalDate>2024-01-01</renewalDate>
                    <policyPersons>
                        <idType></idType>
                        <idValue></idValue>
                        <policyPerRole></policyPerRole>
                        <startDate></startDate>
                        <endDate></endDate>
                    </policyPersons>
                    <characteristics>
                        <characteristicsList>
                           <characteristicType>C1PRBASE</characteristicType>
                           <effectiveDate>2023-01-01</effectiveDate>
                        </characteristicsList>
                    </characteristics>
                    <planData>
                        <planNumber>WALSH_TC_MED_PLAN_101</planNumber>
                        <pricingRuleTypeList>
                            <pricingRuleType>AGE_BASED</pricingRuleType>
                        </pricingRuleTypeList>
                        <characteristics>
                            <characteristicsList>
                                <characteristicType>MAGEDEP</characteristicType>
                                <effectiveDate>2023-01-01</effectiveDate>
                            </characteristicsList>
                        </characteristics>
                     </planData>
                </policyData>
            </personData>
            <pricingRuleData>
                <sequence>1</sequence>
                <entityIdentifiers>
                    <entityIdentifiersList>
                        <entityIdentifierType>PLAN</entityIdentifierType>
                        <entityIdentifierValue>WALSH_TC_MED_PLAN_101</entityIdentifierValue>
                    </entityIdentifiersList>
                </entityIdentifiers>
                <status>ACTV</status>
                <startDate>2023-01-01</startDate>
                <endDate>2024-12-31</endDate>
                <pricingRuleType>AGE_BASED</pricingRuleType>
                <priceItemCd>MED_PREMIUM</priceItemCd>
                <rateOption>AGE_TIER_FLA</rateOption>
                <pricingType>FLAT</pricingType>
                <modifierApplicability>Y</modifierApplicability>
                <modifierMethod>EXPT</modifierMethod>
                <baseRate>
                    <sequence>1</sequence>
                    <baseFee>100</baseFee>
                    <lowerAgeLimit>0</lowerAgeLimit>
                    <upperAgeLimit>30</upperAgeLimit>
                    <pricingParameter>
                        <sequence>1</sequence>
                        <parameterCode>EMPBAND</parameterCode>
                        <parameterValue>IC1</parameterValue>
                    </pricingParameter>
                    <modifierInformation>
                        <sequence>1</sequence>
                        <parameterCode>DRUG_USE</parameterCode>
                        <parameterValue>Y</parameterValue>
                        <rate>50</rate>
                    </modifierInformation>
                </baseRate>
                <characteristics>
                    <characteristicsList>
                        <characteristicType>AGE_CHAR</characteristicType>
                        <effectiveDate>2023-01-01</effectiveDate>
                    </characteristicsList>
                </characteristics>
            </pricingRuleData>
        </customerStructureData>
    </customerStructureMessage>
    <toDoRetry>
        <retryDateTime></retryDateTime>
        <numberOfRetries></numberOfRetries>
        <currentErrorState></currentErrorState>
        <isRetried></isRetried>
    </toDoRetry>
</schema>
Note: We have given the above sample to illustrate how the tags should be nested while sending an inbound message from the external system. However, you should not seamlessly use this sample in your environment because the required pre-requisite data may not be available in your environment. In such case, the system will give erroneous results.