Bill Segment Anomalies

The Bill Segment Anomalies zone displays the bill segment level anomaly details. It contains the following columns:

Column Name Column Description
Account Information Displays the account level information for which the anomaly is detected. In addition, this column has a context menu which helps in navigating to other screens in the application.
Note: It has a link. On clicking the link, the Account screen appears where you can view the details of the respective account.
Bill Segment ID Displays the bill segment ID for which the anomaly is detected.
Bill ID Displays the bill ID of the bill segment.
Bill Date Displays the date on which the bill was generated.
Anomaly Status Indicates the status of the anomaly. The valid values are:
  • Cancel

  • Closed

  • Ignore

  • Open

By default, the Bill Segment Anomalies zone does not appear in the Diagnostic Central screen. It appears when you click the Broadcast (The Broadcast Icon) icon corresponding to the account information column in the Search Anomaly zone.

Related Topics

For more information on... See...
How to view the details of a bill level anomaly Viewing the Bill Segment Anomaly Details