Oracle® X4 Series Servers Administration Guide

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Updated: August 2015
 
 

Diagnostics Overview

Run Oracle diagnostic tests to verify server installations, troubleshoot problems, or to validate hardware repairs.

The following table provides an overview of the diagnostic tools. For more details, see the Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers with Oracle ILOM 3.1 and Oracle ILOM 3.2.x at http://www.oracle.com/goto/x86AdminDiag/docs.

Tool
Description
For More Details
U-Boot Diagnostics
U-Boot automatically tests basic hardware functions to ensure that there is enough functionality to boot the SP.
To launch U-Boot diagnostics, restart the server and type “e”, “q”, or “n” to start the appropriate diagnostics test.
Refer to the U-Boot Diagnostics section in the Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers with Oracle ILOM 3.1 and Oracle ILOM 3.2.x.
Oracle ILOM Preboot Menu
Use the Oracle Integrated Lights Out Manager (ILOM) preboot menu to fix problems with Oracle ILOM that cannot be fixed while Oracle ILOM is running. For instance, you can use this menu to interrupt the Oracle ILOM boot process, configure settings, and continue booting. Among other things, the Oracle ILOM preboot menu enables you to reset the Oracle ILOM root password to the factory default, restore Oracle ILOM access to the serial port, and update the service processor (SP) firmware.
To launch the preboot menu you must reset the SP and interrupt the boot process. Locally, you can do this by pressing and holding the Locate button on the server while resetting the SP. Remotely, you can do this by typing xyzzy during a pause in the bootstrap process.
Refer to the Oracle ILOM Preboot Menu section in the Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers with Oracle ILOM 3.1 and Oracle ILOM 3.2.x.
BIOS POST
At system startup, the system BIOS performs a power-on self-test (POST) that checks the hardware on your server to ensure that all components are present and functioning properly. It displays the results of this test on the system console.
To launch the power-on self-test and view the test output, reset the power on the server.
Refer to the BIOS POST section in the Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers with Oracle ILOM 3.1 and Oracle ILOM 3.2.x; or see View and Resolve Error Messages at POST.
OracleVTS
Oracle VTS is a comprehensive diagnostic tool that verifies the connectivity and functionality of most hardware controllers and devices. Oracle VTS is the preferred test for diagnosing I/O and host bus adapter (HBA) problems.
Launch Oracle VTS on a system running the Oracle Solaris operating system. Alternatively, you can download the Oracle VTS ISO image to your Oracle server or to a CD/DVD and then use Oracle ILOM redirection to boot the image.
Refer to the Oracle VTS section in the Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers with Oracle ILOM 3.1 and Oracle ILOM 3.2.x.
Run Diagnostics on Boot

The“Run Diagnostics on Boot” name appears in Oracle ILOM for UEFI BIOS systems.

or
PC-Check

The “PC-Check” tool name appears in Oracle ILOM for legacy BIOS systems.

Run a predefined set of diagnostics tests to detect problems on motherboard components, drives, ports, and slots.
Launch these tests from the Oracle Integrated Lights Out Manager (ILOM) web interface or command-line interface (CLI):
Web:
  1. Click Host Management > Diagnostics.

  2. In the Run Diagnostics on Boot list box, select the level of diagnostics you want to run (Enable, Disable, Extended, or Manual), and then click Save.

CLI:
  • Type:

    set /HOST/diag [enable|disable|extended| manual]

Refer to the Run Pc-Check Diagnostics section in the Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers with Oracle ILOM 3.1 and Oracle ILOM 3.2.x.
For systems with Oracle ILOM 3.2.1 or later, click the More details link on the Oracle ILOM Diagnostics web page.
Type the following in the Oracle ILOM CLI:
help /HOST/diag
Service processor (Oracle ILOM)
Oracle ILOM displays the status of system components. You can then replace failed components, which often resolves the problem.

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