The following manuals provide additional information to information that is presented within this guide:

Guide Title

Description

Ticketing User Guide

Describes ATG Ticketing, including how to create, manage and work on tickets. Intended for customer service representatives, service managers and site administrators.

Content Administration Guide for Business Users

Describes how to use the Oracle Commerce Business Control Center to create and manage Web site assets for ATG Content Administration. Intended for content developers and editors.

The following manuals provide additional reference information:

Guide Title

Description

Guide to Setting Up a Store

Describes how to configure and setup Oracle Commerce Core Commerce in a retail environment. Intended for business users and page developers.

Personalization Guide for Business Users

Designed to help business users understand and work with the Oracle Commerce Personalization and the Scenarios modules. Describes how to use the ATG Control Center (ACC) to perform typical tasks such as segmenting site visitors, defining rules for personalizing site content, and using scenarios to create promotional campaigns.


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