You can view any appeasements currently requiring approval by going to the Approvals page, which is accessed through the Orders menu on the Commerce page. The Approvals page displays any appeasements that require approval, along with links to both the appeasement and the order to which it applies. There are also links that allow you to either approve or reject the appeasement.

If you approve the appeasement, the status of the appeasement is updated to Approved and an email confirming the appeasement is sent to the email address associated with the appeasement.

If you reject the appeasement, the status of the appeasement is updated to Failed Approval and an appeasement rejection email is sent to the customer.

View Appeasement History

You can view any appeasements that have been applied to an order in the Appeasements History section of the Order View page. This displays the appeasements in reverse chronological order showing the appeasement number, value and status of each appeasement. You can click on the appeasement number to display more detail about that specific appeasement.