Solstice Enterprise Manager 4.1 Customizing Guide | ![]() ![]() ![]() ![]() ![]() |
Preface
This Guide provides procedures, guidelines, and examples for setting up, customizing, and using Solstice Enterprise ManagerTM, hereafter referred to as Solstice EM, to accomplish your network management objectives. This guide also provides reference information on the Solstice EM SNMP trap daemon, Nerve Center, Request Designer, and Log Manager tools.
Our goal in writing this document was to anticipate what you, our customers, would want to customize using Solstice EM. Inevitably, we will not have thought of everything. Our hope is that we have described enough tasks, of enough variety, that you can extrapolate from what we have provided to figure out how to perform those tasks that we had not covered.
Who Should Use This Book
This document is intended for network administrators who are responsible for customizing, setting up, and maintaining a Solstice EM network management installation. Users who want information on using Solstice EM tools (other than Request Designer and Log Manager) should refer to Managing Your Network.
Before You Read This Book
If you have just acquired the Solstice EM product, you should read Chapter 2 "Network Management and the Solstice EM Architecture" for an overview of the Solstice EM architecture and possible scenarios for deploying Solstice EM. The Management Information Server (MIS) Guide also contains an overview of the Solstice EM product functions, features, and components. Read the Release Notes for information on installing and starting, compatibility and minimum machine and software requirements, known problems, an inventory of the product components, and late breaking information about the Solstice EM product.
How This Book Is Organized
This document is organized as follows:
Part 1 -- Overview
Chapter 1 Introducing Solstice Enterprise Manager gives a complete overview of Solstice Enterprise Manager.
Chapter 2 Network Management and the Solstice EM Architecture describes the basic structure or architecture of Solstice Enterprise Manager and how that structure works to meet your network management needs.
Part 2 -- Customizing Fault Management
Chapter 3 Using Solstice EM for Fault Management provides procedures and examples for using Solstice EM to perform fault and performance management tasks.
Chapter 4 Using the Alarm Service describes the Solstice EM MIS Alarm Service, which controls fault status indication in the Viewer.
Chapter 5 Using the Event Logs Tool provides guidance on using the Log Manager to create and modify event logs.
Part 3 -- Network Management Protocol Support
Chapter 6 Managing Devices Using RPC Agents provides procedures and examples for using SunNet Manager Remote Procedure Call (RPC) agents with Solstice EM.
Chapter 7 Using Cooperative Consoles with Solstice EM describes the use of Cooperative Consoles to forward management information from Site/SunNet/Domain Manager Consoles to the Solstice EM MIS.
Chapter 8 SunNet Manager Application Support describes Solstice EM support for Site/SunNet/Domain Manager applications.
Chapter 9 SNMP Management provides an overview of the Solstice EM components that support Simple Network Management Protocol, and information on configuring the SNMP Management Protocol Adapter.
Chapter 10 SunNet Manager SNMP Proxy Agents describes the configuration and operation of Solstice Site/SunNet/Domain Manager SNMP proxy agents for managing SNMP devices with Solstice EM.
Chapter 11 Mapping SNMP Traps to CMIP Event Notifications describes the SNMP trap handling capabilities of the Solstice EM SNMP trap daemon, em_snmp-trap, and the procedure for customizing conversion of SNMP traps to CMIP event notifications.
Chapter 12 Configuring Communication With CMIP Agents provides information on setting up communication between Solstice EM and CMIP Agents. It includes examples on how to configure a CMIP MPA, SunLink OSI, and SunLink CMIP.
Part 4 -- Nerve Center
Chapter 14 Nerve Center Overview provides an overview of the operation of Solstice EM Nerve Center.
Chapter 15 Requesting Data in Solstice EM provides guidance and examples for using the Request Designer tool and Request Condition Language to build Nerve Center request templates.
Chapter 16 Debugging Request Templates describes the Solstice EM facilities for debugging Nerve Center request templates.
Chapter 17 Building Templates for SunNet Manager Event Requests provides information and examples for using the Nerve Center's SunNet Manager event request capability.
Chapter 18 Building Advanced Requests provides information on using the Request Designer tool to create and modify Nerve Center request templates.
Chapter 19 Nerve Center Utilities describes the command-line utilities for importing and exporting Nerve Center request templates.
Chapter 20 Request Condition Language provides information on the Request Condition Language (RCL) used in building conditions used in Nerve Center request templates.
Chapter 21 Using RCL System Variables describes the Nerve Center system variables for building Nerve Center request templates.
Chapter 22 RCL Functions describes the built-in functions for using construct conditions as components in Nerve Center request templates.
Conventions Used in This Book
This section describes the conventions used in this book.
What Typographic Changes and Symbols Mean
The following table describes the type changes and symbols used in this book:
Shell Prompts in Command Examples
All command line examples in this guide use the C-shell environment. If you use either the Bourne or Korn shells, refer to sh(1) and ksh(1) man pages for command equivalents to the C-shell.
The following table shows the default system prompt and superuser prompt for the C shell, Bourne shell, and Korn shell.
TABLE P-2 Shell Prompts C shell prompt machine_name% C shell superuser prompt machine_name# Bourne shell and Korn shell prompt $ Bourne shell and Korn shell superuser prompt #
User Interface Conventions
The following subsections discuss conventions that apply to the descriptions of the Solstice EM tools.
Mouse/Menu Interactions
We have pursued a minimalist approach in describing a user's interactions with the graphical-based tools in Solstice EM. That is, rather than write:
- To exit, press the right mouse button on the File icon. In the pull-down menu that you receive, move the mouse pointer down to Exit and release the right mouse button.
- To exit, select File \xd4 Exit.
The symbol \xd4 indicates moving down a level, from a button or icon to a menu, or from one menu to another.
The interface to the Solstice EM tools is, with the exception of the Object Editor, standard Motif. Selections are made in the identical way they are made for Motif applications that run on Sun and non-Sun machines.
The following table compares the exhaustive description of a user interaction with the way we have chosen to describe that interaction in this manual:
Tear-off Menus
The top-level menus in the Solstice EM tools--those tools accessible through the Application Launcher, plus others--have a type of menu known as a "tear-off" menu. When you select a button, you receive a menu with a dotted line at the top. If you click left on that dotted line, the menu "tears off," like a sheet of paper from a tablet, and positions itself in a separate window. If you are running the tool in a Motif environment, the title displays as "<menu title>--Tear-off." If you are not in a Motif environment, the title displays as "No Name."
To dismiss a tear-off menu, select the menu title bar to obtain a menu of options. In that menu, select Dismiss. Alternatively, you can press Esc while your mouse pointer is in the tear-off menu window.
Accessing Sun Documentation Online
The docs.sun.comsm web site enables you to access Sun technical documentation on the Web. You can browse the docs.sun.com archive or search for a specific book title or subject at http://www.oracle.com/technetwork/indexes/documentation/index.html
Also, you can view the online documentation by pointing your browser to the following URL, file:/opt/SUNWconn/em/docs/SEMDOCHP/index.html
Sun Welcomes Your Comments
Sun is interested in improving its documentation and welcomes your comments and suggestions. You can send your comments by email to docfeedback@sun.com.
Please include the part number of your document in the subject line of your email.
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