This section provides a brief introduction to ACI features.
ATG Customer Intelligence (ACI) is a multilingual solution that lets you author reports once and deploy them globally. When users open a report, it automatically opens in the proper language, based on their locale settings.
You can select the language that you prefer for the user interface. If your data and reports are available in multiple languages, you can also select the language that you prefer for the content. To deliver multilingual content, you can create each entry with multilingual properties in the appropriate studio.
ACI reports can be output in the following formats:
HTML
PDF
Microsoft Excel
CSV (delimited text)
XML
If you are the owner of a report or have the necessary permissions, you can specify the default format for each report. You can also specify how many report output versions to keep.
You can schedule reports to run at a time that is convenient for you. For example, you may want to run reports during off hours when demands on the system are low. Or you may want to run them at a regular weekly or monthly interval. You can schedule entries individually or use jobs to schedule multiple entries at once. Jobs have their own schedules independent from report schedules.
When you view report data in the Reporting Center or Query Studio, you may be able to drill down or up through information to view it at a more or less detailed level.
ACI also supports ad hoc querying, and the ability to join display reports into dashboards, providing quick analysis of multiple information streams.
