In addition to the tools previously described, ATG Customer Intelligence uses the following databases:
Content Store—A relational database that contains data that ACI needs to operate, such as report specifications, published models, and the packages that contain them; connection information for data sources; information about the external namespace, and the namespace itself; and information about scheduling and bursting reports. Design models and log files are not stored in the content store. The ACI service that uses the content store is Content Manager.
ATG Data Warehouse—A relational database optimized for handling reporting queries. ATG Customer Intelligence uses two different methods to connect to the ATG data warehouse.
In ATG applications, reporting summarization and data loading modules use ATG data sources to save the data to the data warehouse.
To retrieve report data from the data warehouse, ATG Customer Intelligence uses the ATGDW data source configured in the ATG Reporting Center (see the ATG Reporting Center User Guide for configuration information).
