This section describes the databases and other major components involved in an ATG Customer Intelligence installation, and their relationships to one another.
A typical ACI installation has the following components:
ATG Customer Intelligence—See the ACI Components section of this chapter for a description of the tools that comprise ACI. The ACI software runs in a separate JVM from other ATG applications.
Content Store—Contains data used for ACI operation. The content store is used to store reports, queries, schedules, folders, packages, metrics, and other ACI artifacts.
ATG Data Warehouse (ATGDW)—Contains data from ATG applications used to report and query on. The data in the data warehouse is subject oriented, integrated, informational, non-volatile, and time variant. The warehouse is optimized for query processing.
ATG applications—Applications such as ATG Knowledge and ATG Commerce provide information that is stored in the ATGDW. These applications provide data for the warehouse from a variety of operational data sources.
ATG application data loaders—These modules load application data into the data warehouse. They are installed as part of the related ATG application, and run in a separate JVM from the application for better performance. In a production environment, these should be run on a dedicated machine.
Web server—Processes requests and sends them to the application as appropriate.
