Setting Up Customization

Unless you plan to use the sample ATG Self Service application as-is, without any re-branding or incorporation into your existing Web application, you will want to modify the ATG Self Service pages, and perhaps the entire application itself. The following steps allow you to access the application.

  1. Use WinZip or the jar xvf command to expand <ATG9dir>/
    Service9.3/Service/SelfService/j2ee-apps/
    knowledgebase-userexperience.ear     into a directory called <ATG9dir>/Service9.3/Service/SelfService/j2ee-apps/
    SelfService-ear

  2. Edit the <ATG9dir>/Service9.3/Service/SelfService/j2ee-apps/
    SelfService-ear/META-INF/application.xml     files web-uri property as follows:

    <web-uri>
         _SelfService
    </web-uri>

  3. Edit the <ATG9dir>/Service9.3/Service/SelfService/config/
    atg/dynamo/service/j2ee/J2EEContainer.properties     file as follows:

    applications+={atg.dynamo.root}/Service9.3/Service/SelfService
    /j2ee-apps/SelfService-ear

  4. In the <ATG9dir>/Service9.3/Service/SelfService/j2ee-apps/
    SelfService-ear/META-INF/DYNAMO-INF     directory add the following:

    <module-uri>_SelfService</module-uri>

Note: It is recommended that you repackage the application as an .ear file when you deploy it.

 
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