The Reporting Summary Service summarizes data on a schedule determined by a setting a line in the schedule property in the /atg/svc/ReportingSummaryService component. The default setting is every half hour as denoted by the syntaxcalendar schedule=calendar * * * * 2 30.
The ReportingSummaryService component is available only on the data warehouse loader server, where the Service.KnowledgeDataWarehouse module is running.
To change this setting:
Open the
ReportingSummaryServicecomponent in the ACC.Modify the configured value of the
scheduleproperty.To understand the syntax, consult the ATG Customer Intelligence Data Warehouse Guide.

