The viewActiveTickets actor-chain displays a list of all active ticket. It contains the following parameter:

Parameter

Description

sortDirection

The way in which you want to sort the list.

sortField

The field used to sort the list.

currentPage

The paging results of the search to display.

resultsPerPage

The number of results to display per page.

View Active Tickets Example
curl –L -v -b agent_cookies.txt -H "Content-Type: application/json" –d
"{\"sortField\" : \"id\" \"sortDirection\" : \"desc\", \"currentPage\" : \"0\",
\"resultsPerPage\" : \"3\" }" "http://localhost:8180/rest/model/atg/svc/agent/ui/
formhandlers/TicketActor/viewActiveTickets"

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