Oracle ATG Web Commerce - Duplicating an Order

Duplicating an Order

The DuplicateOrderActor allows you to duplicate an existing order. When you duplicate the order, you can duplicate the ticket disposition of the order. For additional information on working with ticket dispositions, refer to the Working with Ticket Disposition Warnings and Messages section. This actor is located at /atg/commerce/custsvc/order/DuplicateOrderActor.

This actor uses the duplicateOrder actor-chain, which contains the following parameters:

Parameter	Description
`orderToDuplicate`	The ID of the scheduled order or scheduled order item.
`doWarnings`	If set to `true`, will present a warning to the agent when proceeding to the new site.
`doTicketDispositionPrompt`	If set to `true`, will present ticket disposition prompts to the agent.
`ticketDispositionOptions.dispositionOption`	If `doTicketDispositionPrompt` is enabled, this provides a ticket disposition option.
`ticketDispositionOptions.reasonCode`	If `doTicketDispositionPrompt` is selected, this provides a ticket disposition reason code.
`ticketDispositionOptions.ticketNote`	If `doTicketDispositionPrompt` is selected,provides a note associated with the ticket.
`ticketDispositionOptions.publicNote`	If `doTicketDispositionPrompt` is selected, identifies if the ticket note is public.

Duplicate an Order Example

curl -L -v -b agent_cookies.txt -H "Content-Type: application/json" -d "{
\"orderToDuplicate\":\"xco30012\", \"doWarnings\":false,
\"doTicketDispositionPrompt\":true, "dispositionOption":\"save\" }"
"http://localhost:8080/rest/model/atg/commerce/custsvc/order/DuplicateOrderActor/
duplicateOrder"

Duplicating an Order

Duplicate an Order Example

Web Services Guide