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Do you have contact information for the data center
personnel?
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Is there security or access control for the data center?
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Are there any security background checks or security clearances
required for vendor personnel to access the data center? If yes,
then do you have a recommended agency?
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How many days in advance must background checks be
completed?
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Are there any additional security access issues?
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Is computer room access available for installation
personnel?
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Are laptops, cell phones, and cameras allowed in the data
center?
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Does the building have a delivery dock?
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Is there a delivery/unpacking/staging area?
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Is the delivery inside?
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If the delivery is not inside, then is the site prepared for
uncrating?
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Is the unpacking/staging area protected from the elements?
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Does the building have adequate receiving space?
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Is the unpacking area air-conditioned to avoid thermal shock for
various hardware components?
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Will sufficient moving personnel be available to install the
hardware?
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Are you prepared for uncrating and trash removal?
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Are there any restrictions on delivery and trash removal?
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Are there any restrictions on delivery truck length, width or
height?
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Does the customer allow cardboard boxes and other packing material
in the computer room?
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Is there a time constraint on dock access? If yes, then provide
time constraints.
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Is tail lift required on delivery carrier to unload the equipment
at the delivery dock?
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Will any of the following be required to place equipment in
computer room?
Stair walkers
Lifters
Ramps
Steel plates
Floor covers
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Does the delivery carrier require any special equipment, such as
non-floor damaging rollers, transport dollies, pallet jacks, or fork
lifts?
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