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Oracle® Server X6-2 Installation Guide

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Updated: January 2021

Troubleshooting Installation Issues

This section provides troubleshooting resources, a technical support worksheet, and information about how to locate the system serial number.

Review troubleshooting and diagnostic resources.
Gather information and contact technical support.
Locate the system serial number.

Resources for Troubleshooting and Diagnostics

For server-specific information about troubleshooting hardware faults, refer to Troubleshooting and Diagnostics in Oracle Server X6-2 Service Manual.

You can access knowledge articles, white papers, and product updates from the My Oracle Support web site at https://support.oracle.com.

The following table lists diagnostic and troubleshooting-related procedures and references that can assist you with resolving server issues.

Reference Link
Diagnostic information for the x86 servers, including procedures for performing runtime and firmware-based tests, using Oracle ILOM, and running U-Boot and UEFI diagnostics tests to exercise the system and isolate subtle and intermittent hardware-related problems.
Oracle x86 Servers Diagnostics, Applications, and Utilities Guide at https://www.oracle.com/goto/x86admindiag/docs
Administrative information for the Oracle X6 series servers, including information about how to use the Oracle ILOM system event log (SEL) to identify a problem's possible source.
Oracle X6 Series Servers Administration Guide at https://www.oracle.com/goto/x86admindiag/docs
Information about troubleshooting front and rear panel status indicators.
Information about how to manage server hardware faults using the Oracle ILOM Fault Management Shell.