Troubleshooting Installation Issues
This section provides troubleshooting resources, a technical support worksheet, and
information about how to locate the system serial number.
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Review troubleshooting and diagnostic resources.
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Gather information and contact technical support.
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Locate the system serial number.
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For server-specific information about troubleshooting hardware faults, refer to Troubleshooting and Diagnostics in Oracle Server X6-2 Service Manual.
You can access knowledge articles, white papers, and product updates from the My
Oracle Support web site at https://support.oracle.com.
The following table lists diagnostic and troubleshooting-related procedures and
references that can assist you with resolving server issues.
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Diagnostic information for the x86 servers, including procedures
for performing runtime and firmware-based tests, using Oracle ILOM,
and running U-Boot and UEFI diagnostics tests to exercise the system
and isolate subtle and intermittent hardware-related
problems.
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Administrative information for the Oracle X6 series servers,
including information about how to use the Oracle ILOM system event
log (SEL) to identify a problem's possible source.
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Information about troubleshooting front and rear panel status
indicators.
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Information about how to manage server hardware faults using the
Oracle ILOM Fault Management Shell.
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